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Customer Engagement Jobs in Kenya

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Customer Engagement Excellence Manager Job Equity Bank
January 13, 2026January 13, 2026
Customer Service Jobs, Equity Bank Jobs. Job Purpose: To lead the development and delivery of comprehensive customer experience intelligence across the Equity Group ecosystem. This role transforms disparate data sources, research findings, and operational metrics into actionable intelligence that informs service excellence strategies and drives competitive advantage. Working across multiple markets and touchpoints, the position synthesizes customer, competitive, and operational…
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Customer Service Jobs In Kenya | Internships In Kenya | IT Jobs In Kenya
Customer Engagement – Graduate Trainee Job Pawa IT
November 25, 2025November 25, 2025
IT Jobs. Pawa IT Solutions Jobs Read>>>5 Signs Your CV Needs a Review from Experts Key Responsibilities: Requirements Qualifications: Read>>>Tips to Answer Behavioural Interview Questions and Impress any Recruiter How to Apply Click here to apply
View Job Details >>> Customer Engagement – Graduate Trainee Job Pawa IT
Customer Service Jobs In Kenya
Delivery & On-Boarding Associate Job Zeno
November 12, 2025November 12, 2025
Customer Service Jobs. Zeno Jobs The Role Zeno is seeking an energetic and customer-focused Delivery & Onboarding Associate to lead the handover, onboarding, and early-stage training of new riders joining the Zeno ecosystem. You will deliver clear, practical, and engaging training sessions that help new customers get fully onboarded within just a few hours of receiving their bike. The ideal…
View Job Details >>> Delivery & On-Boarding Associate Job Zeno
NGO Jobs In Kenya
Senior Associate NGO Job Food For Education
November 7, 2025November 7, 2025
NGO Jobs. Food For Education Jobs Key Responsibilities Team Leadership & Strategic Oversight Customer Engagement & Experience Call Centre Quality Management Channel Performance Monitoring 5. CRM & Digital Communication Strategy Marketing & Campaign Management Reporting & Insight Generation Cross-Functional Collaboration Qualifications & Skills How to Apply Click here to apply
View Job Details >>> Senior Associate NGO Job Food For Education
Sales & Marketing Jobs In Kenya
Business Developer Africa Job GE Vernova
September 5, 2025September 5, 2025
Sales & Marketing Jobs. GE Vernova Jobs Key Responsibilities: Market Intelligence & Opportunity Detection Promotion & Technical Advocacy Customer Engagement & Relationship Building Sales Pipeline & Growth Execution Quality, Safety & Customer Satisfaction Key Performance Indicators (KPIs): Candidate Profile: Education & Technical Background: Strong technical understanding of: How to Apply Click here to apply
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Sales & Marketing Jobs In Kenya
Customer Acquisition Associate Job Greenwheels
August 27, 2025August 27, 2025
Sales Jobs. Greenwheels Jobs Greenwheels is a pioneering electric mobility solutions provider, dedicated to revolutionizing urban transportation and promoting sustainability. In partnership with major clients like Uber, we manage a fleet of electric motorbikes, ensuring efficient and eco-friendly transportation solutions. Our mission is grounded in innovation, excellence, and a commitment to a greener future. Key Responsibilities Requirements How to Apply…
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Customer Service Jobs In Kenya
Shop Assistants – Nairobi Job GEA
August 18, 2025August 18, 2025
Customer Service Jobs. GEA Jobs. The Shop Assistant role in Nairobi mirrors the responsibilities outlined for other locations but comes with the added complexity of operating in Kenya’s capital city. Nairobi shops serve a wide demographic of customers, including both individual buyers and corporate clients. Key responsibilities include: This position requires flexibility, strong communication skills, and a commitment to providing…
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Customer Service Jobs In Kenya
Safaricom Care Desk Representatives – Matuu Job GEA
August 18, 2025August 18, 2025
Customer Service Jobs. GEA Jobs. This position is reserved for applicants who already possess Safaricom Care Desk training. As the frontline representatives of Safaricom services at GEA’s Matuu branch, the Safaricom Care Desk Representatives will play a specialized role in supporting customers with telecom-related queries and services. Key responsibilities include: This role requires precision, professionalism, and a deep understanding of…
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Sales & Marketing Jobs In Kenya
Sales Associate Job iClear Wellife Service
July 24, 2025July 24, 2025
Sales Associate Job About Us: iClear Wellife Service Limited is a trusted provider of premium water purification solutions for homes and offices across Kenya. Using cutting-edge reverse osmosis technology, our products range including standard water purifiers, premier purifiers, desktop units, and office-use purifiers ensure access to clean, safe, and healthy drinking water. We are committed to improving the health and…
View Job Details >>> Sales Associate Job iClear Wellife Service
Banking Jobs In Kenya
Digital Financial Solution Agent Job Gulf African Bank
July 18, 2025July 18, 2025
Digital Financial Solution Agent Job To champion uptake of DFS channels through quality customer engagements and ensure customer success. The role holder will drive acquisition of new subscriptions onto digital channels, cross-sell digital solutions and enhance utilization of digital channels for both existing and NTB customers. Key Responsibilities: Qualifications and experience How to Apply Click here to apply
View Job Details >>> Digital Financial Solution Agent Job Gulf African Bank
Sales & Marketing Jobs In Kenya
KMEA – DSC Product Specialist Job Krones
July 11, 2025July 11, 2025
KMEA – DSC Product Specialist Job. Sales Jobs in Kenya We are looking for a dedicated and detail-oriented individual to join our regional branch as a Digital Service Center (DSC) Product Specialist for Krones. digital products. This position is crucial for maintaining and expanding our customer relationships, as well as ensuring contract fulfilment and renewal. The DSC Product Specialist will…
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Customer Service Jobs In Kenya
Customer Relations Officer Job Tugende
July 4, 2025July 4, 2025
Customer Relations Officer Job. We are looking for a Customer Relations Officer who will be responsible for receiving clients on site while having their needs addressed in an empathetic and professional manner. As the initial point of contact, the Customer Relations Officer is responsible for creating a great first impression of Tugende! You will also ensure that customers continue to…
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Customer Service Jobs In Kenya
Customer Services Executive Job Inchcape
June 26, 2025June 26, 2025
Customer Services Executive Job. Customer Service Jobs In Kenya Must Read>>Get Noticed Faster: 4 CV Upgrades To Win More Interviews Key Duties and Responsibilities: Who You Are: Must Read>>Why You’re Failing Interviews (Even With a Good CV) – Fix This Now! How to Apply Click here to apply
View Job Details >>> Customer Services Executive Job Inchcape
Customer Service Jobs In Kenya
Customer Service Representatives Job Two Rivers
June 19, 2025June 19, 2025
5 Positions – Customer Service Representatives Job. Customer Service Jobs In Kenya Must Read>>Get Noticed Faster: 4 CV Upgrades To Win More Interviews Key Responsibilities Minimum Requirements: Must Read>>>How Project Management Transformed Dominic’s Career In 10 Days How to Apply Interested and qualified candidates are encouraged to submit their applications to careers@centum.co.ke by COB Wednesday, 25th June 2025
View Job Details >>> Customer Service Representatives Job Two Rivers
Customer Service Jobs In Kenya
Optical Showroom Assistant Job International Optica
June 18, 2025June 18, 2025
Optical Showroom Assistant Job. Customer Service Jobs In Kenya Duties and responsibilities Must Read>>Get Noticed Faster: 4 CV Upgrades To Win More Interviews Qualifications Minimum Requirements: How to Apply Send your application to: info@internationaloptica.com by Saturday, 21st June 2025
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Customer Service Jobs In Kenya
Customer Operations Associate Job Turaco
June 18, 2025June 18, 2025
Customer Operations Associate Job. Customer Service Jobs In Kenya About The Role This role is the direct contact between Turaco and our customers. The Customer Operations Associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Associate will also upsell and cross-sell other products that are useful to the customer. Must…
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Sales & Marketing Jobs In Kenya
Relationship Manager Job Kenya Homes Properties
June 17, 2025June 17, 2025
Relationship Manager Job. Sales & Marketing Jobs In Kenya We are looking for a dynamic, client-focused Relationship Manager to join our sales team. This role is essential to developing long-term relationships with our clients, enhancing the customer journey, and ensuring successful property transactions. If you are passionate about real estate, possess excellent interpersonal skills, and are driven by customer satisfaction,…
View Job Details >>> Relationship Manager Job Kenya Homes Properties
Customer Service Jobs In Kenya
CRM Configuration Specialist/Trainer Job Calltronix Contact & Training Centre
June 17, 2025June 17, 2025
CRM Configuration Specialist/Trainer Job. Customer Service Jobs in Kenya We are looking for a customer-focused and detail-oriented CRM Call Centre Support Staff member to provide exceptional support to our customers using our CRM system. The ideal candidate will handle inbound and outbound calls, resolve customer inquiries, and log interactions accurately in the CRM platform. You will also assist in maintaining…
View Job Details >>> CRM Configuration Specialist/Trainer Job Calltronix Contact & Training Centre
Customer Service Jobs In Kenya
Customer Experience Assistant Job Maisha Bora Sacco
June 17, 2025June 17, 2025
Customer Experience Assistant Job. Customer Service Jobs in Kenya Maisha Bora SACCO Society Limited is looking for a self-driven and results-oriented person to fill the position of Customer Experience Assistant reporting directly to the Customer Experience Supervisor Job Purpose: Reporting to the Customer Experience Supervisor, the Customer Experience Assistant will be responsible for ensuring excellent service delivery, handling member inquiries…
View Job Details >>> Customer Experience Assistant Job Maisha Bora Sacco
Customer Service Jobs In Kenya
Customer Performance Officer Job M-KOPA
June 16, 2025June 16, 2025
Customer Performance Officer Job. Customer Service Jobs In Kenya Must Read>>>The Interview Playbook: How To Answer Common Questions Working across both field and office settings, you will monitor customer repayment behaviors and fleet performance, while resolving on-the-ground issues that affect loan repayment and operational success. You will act as a key point of contact for customers, support collections efforts, recover assets, and ensure adherence to fleet and credit policies. Must Read>>>The Unwritten Rules…
View Job Details >>> Customer Performance Officer Job M-KOPA

Customer Engagement Jobs in Kenya

Customer Engagement Excellence Manager Job Equity Bank

Customer Engagement – Graduate Trainee Job Pawa IT

Delivery & On-Boarding Associate Job Zeno

Senior Associate NGO Job Food For Education

Business Developer Africa Job GE Vernova

Customer Acquisition Associate Job Greenwheels

Shop Assistants – Nairobi Job GEA

Safaricom Care Desk Representatives – Matuu Job GEA

Sales Associate Job iClear Wellife Service

Digital Financial Solution Agent Job Gulf African Bank

KMEA – DSC Product Specialist Job Krones

Customer Relations Officer Job Tugende

Customer Services Executive Job Inchcape

Customer Service Representatives Job Two Rivers

Optical Showroom Assistant Job International Optica

Customer Operations Associate Job Turaco

Relationship Manager Job Kenya Homes Properties

CRM Configuration Specialist/Trainer Job Calltronix Contact & Training Centre

Customer Experience Assistant Job Maisha Bora Sacco

Customer Performance Officer Job M-KOPA

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