Customer service staff solve problems and answer questions to keep clients happy. You’ll talk to people, reassure them, and make their day better. If you’re friendly, calm, and a good listener, you’re perfect for this. These roles are everywhere and full of opportunity.
Apply for customer service jobs now on the CSS job board.
Based on 2026 Kenyan Statutory Rates (NSSF cap KSh 6,480).
Customer Service Jobs. Mawingu Jobs Role Summary Reporting to the Group Customer Experience Lead, this role is responsible for driving service excellence in line with the Group CX strategy across all customer touchpoints and channels, including the contact centre, social…
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Customer Service Jobs. Location: Ruiru, Industry: ISP, Gross Salary: Ksh 80,000 Our client is a lleading privately owned Internet Service Provider, specializing in simple, affordable, and high-speed fiber internet solutions. The organization is committed to delivering a seamless customer experience…
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Banking Jobs, Absa Bank Jobs. Job Summary To provide efficient and effective customer service to customers with utmost level of consistency and quality, ensure customer excellence and facilitate access to quality, safe, effective and cost-efficient care for insured clients. Respond…
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Customer Service Jobs, M-KOPA Solar Jobs. We are looking for a Customer Care Trainer to strengthen the capability of our Customer Care teams and elevate the quality and consistency of customer interactions across M-KOPA. This role offers the opportunity to…
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Customer Service Jobs, BURN Jobs. Summary of the Role The employee will ensure delivery of high-quality customer service within Customer Experience. This position is responsible for designing, implementing, and overseeing quality assurance programs to enhance the skills and performance of…
Customer Service Jobs. Cerba Lancet Jobs The ideal candidate will be responsible for ensuring excellent client experience, managing service delivery standards, handling escalations and leading a high performing customer service team. Qualifications How to Apply Interested Candidates should Send updated…
Customer Service Jobs, M-KOPA Solar Jobs. Responsibilities This is an on-site role based in Nairobi, Kenya. You will be reporting to the Customer Care Manager. Qualifications How to Apply Click here to apply
Customer Service Jobs, M-KOPA Solar Jobs. Responsibilities This is an on-site role based in Nairobi, Kenya. You will be reporting to the Customer Care Manager. Qualifications How to Apply Click here to apply
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Customer Service Jobs, M-KOPA Solar Jobs. Responsibilities This is an on-site role based in Nairobi, Kenya. You will be reporting to the Customer Care Manager. Qualifications How to Apply Click here to apply
Customer Service Jobs, M-KOPA Solar Jobs. What You’ll Do This is an on-site role based in Nairobi, Kenya. You will be reporting to the Customer Care Manager. Expertise How to Apply Click here to apply
Customer Service Jobs, Statpack Jobs. We are seeking a proactive and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, processing orders, coordinating with internal departments, and ensuring excellent customer satisfaction…
Customer Service Jobs, Equity Bank Jobs. Role Purpose The Contact Centre Agent is responsible for delivering consistent, high quality customer service across multiple service channels. The role serves as a key customer touchpoint, managing inquiries, service requests, and complaints relating…
Customer Service Jobs. BasiGo Jobs About the Role BasiGo Kenya is seeking a Customer Experience Manager who is responsible for leading the Customer Experience team that serves as the primary point of contact between customers and BasiGo. This team manages the customer…
Sales Jobs. LexisNexis Jobs About the Role The Customer Success Specialist is a play a key role in driving customer value, adoption, and long‑term partnership. As AI‑powered tools and data insights increasingly support the customer lifecycle, this role combines relationship…
Customer Service Jobs, Network International Jobs. About the Role: The job holder will be responsible for managing, overseeing, and leading the customer care functions and activities across Africa. This position is responsible for developing customer care processes and procedures, including…
Banking Jobs, Standard Chartered Bank Jobs. Key Responsibilities Provide robust operational and client service support to assigned Relationship Manager(s) to help achieve financial and service targets.Deliver high-quality service to existing and prospective clients through effective follow-up, engagement, and relationship management.Support…
Customer Service Jobs. Maersk Line Jobs Job Purpose The Customer Experience Agent is responsible for managing and enhancing the customer experience during all in-person interactions at the Maersk counter. This role focuses on handling documentation, cargo release processes, and customer…
Customer Service Jobs, Independent Policing Oversight Authority Jobs. Job Purpose Key Responsibilities/ Duties / Tasks An officer at this grade will undertake the following duties and responsibilities: Qualifications For appointment to this grade, an officer must have the following qualifications:…
Customer Service Jobs, Independent Policing Oversight Authority Jobs. Job Purpose Qualifications For appointment to this grade, an officer must have the following qualifications: How to Apply Click here to apply
Customer Service Jobs, Mogo Finance Jobs. Job Purpose The Senior Customer Care Agent is a high-performing frontline agent who combines strong customer handling with advanced process knowledge, escalation support, and peer guidance. While still actively answering calls and handling customer…