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Customer Service Jobs In Kenya

Customer service staff solve problems and answer questions to keep clients happy. You’ll talk to people, reassure them, and make their day better. If you’re friendly, calm, and a good listener, you’re perfect for this. These roles are everywhere and full of opportunity.
Apply for customer service jobs now on the CSS job board.

    Kenya Net Pay Calculator

    Gross Salary:
    NSSF (Tier I & II):
    SHIF (2.75%):
    Housing Levy (1.5%):
    PAYE (Tax):
    Personal Relief: - KSh 2,400.00
    Net Salary:

    Based on 2026 Kenyan Statutory Rates (NSSF cap KSh 6,480).

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  • Customer Success & Retention Lead Job (80K)

    Customer Service Jobs. Location: Ruiru, Industry: ISP, Gross Salary: Ksh 80,000 Our client is a lleading privately owned Internet Service Provider, specializing in simple, affordable, and high-speed fiber internet solutions. The organization is committed to delivering a seamless customer experience…

  • Customer Service Representative Job Statpack

    Customer Service Jobs, Statpack Jobs. We are seeking a proactive and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, processing orders, coordinating with internal departments, and ensuring excellent customer satisfaction…

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  • Customer Experience Manager Job BasiGo

    Customer Service Jobs. BasiGo Jobs About the Role BasiGo Kenya is seeking a Customer Experience Manager who is responsible for leading the Customer Experience team that serves as the primary point of contact between customers and BasiGo. This team manages the customer…

  • Customer Success Specialist Job LexisNexis

    Sales Jobs. LexisNexis Jobs About the Role The Customer Success Specialist is a play a key role in driving customer value, adoption, and long‑term partnership. As AI‑powered tools and data insights increasingly support the customer lifecycle, this role combines relationship…

  • Customer Care Manager Job Network International

    Customer Service Jobs, Network International Jobs. About the Role: The job holder will be responsible for managing, overseeing, and leading the customer care functions and activities across Africa. This position is responsible for developing customer care processes and procedures, including…

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  • CX Consultant – Counter Job Maersk Line

    Customer Service Jobs. Maersk Line Jobs Job Purpose The Customer Experience Agent is responsible for managing and enhancing the customer experience during all in-person interactions at the Maersk counter. This role focuses on handling documentation, cargo release processes, and customer…

  • Customer Care Officer I Job IPOA

    Customer Service Jobs, Independent Policing Oversight Authority Jobs. Job Purpose Key Responsibilities/ Duties / Tasks An officer at this grade will undertake the following duties and responsibilities: Qualifications For appointment to this grade, an officer must have the following qualifications:…

  • Sr Customer Care Agent (Inbound) Job Mogo Finance

    Customer Service Jobs, Mogo Finance Jobs. Job Purpose The Senior Customer Care Agent is a high-performing frontline agent who combines strong customer handling with advanced process knowledge, escalation support, and peer guidance. While still actively answering calls and handling customer…

  • Group Head of Customer Success Job

    Customer Service Jobs.t Rose Avenue Group Jobs Job Responsibilities Customer Success Strategy & Unified Operating Model Employer Retention, Repeat Demand & Wallet-Share Expansion Seeker Lifetime Value & Re-Placement Voice of Customer & Feedback into Matching, ICPs, and Product Customer Success…

  • Group Head of Customer Success Job

    Customer Service Jobs. Rose Avenue Consulting Group Jobs A leading online platform that facilitates seamless connections between employers and highly skilled professionals across the region is seeking to hire The Group Head of Customer Success. The role is responsible for leading customer…

  • Senior Customer Service Lead & Trainer Job

    Customer Service Jobs Pavago Jobs About the role Responsibilities Team Leadership & Performance Training & Onboarding Customer Experience & Operations Tool, Reporting & Documentation What Makes You a Perfect Fit Required Experience & Skills (Minimum) Ideal Experience & Skills What…

  • Call Centre Officer II Job IPOA

    Customer Service Jobs, Independent Policing Oversight Authority Jobs. Job Purpose Key Responsibilities An officer at this grade will undertake the following duties and responsibilities: Qualifications For appointment to this grade, an officer must have the following qualifications: How to Apply:…

  • Customer Service Manager Job

    Customer Service Jobs. Interactive Resource Management Jobs Our client – a top tier logistics company that offer a wide range of integrated supply chain solutions, is looking to hire a Customer service manager. Role Purpose To maintain and enhance excellent…