Advance your career today. Attend our FREE customer service certification course.
Are you looking for a customer service course with a certificate that can help you get a customer service or admin job quickly?
Are you a fresh graduate looking for a job? Customer care and administration jobs are one of the most readily available jobs for graduates.
Do you work in admin or customer service but don’t have a certificate for the training?
You can now advance your career when you have a certificate in customer service management.
This is a practical customer service training. When you join our free two-day training, you will acquire key customer service skills. These are the skills that are in high demand by employers. The customer service certificate will make you stand out in the competitive customer service job market
Who Should Attend This Customer Service Certification Course?
This course is for you if:
- You are currently working in customer service and admin but don’t have practical training
- If you are a fresh graduate and looking for a job. Attend this training that will make you competitive.
- If you are looking for a practical short course that will help you advance in your career.
- If you work in a job that involves interacting with clients i.e sales, marketing, client service, etc.
This is a very good course as it made me realize I should always make sure my customers are satisfied and that I should be knowledgeable about the products and services that I am offering to the customer. I also learnt the importance of always being positive and the need to always be attentive to client requests. Jecinta – Retail Shop.
Watch Past Clients Testimonials
Customer Service Certificate Key Training Areas:
When you join our training program you will be trained in the following key areas:
- How to communicate effectively.
- How to meet and exceed customer expectations.
- How to be a good ambassador to your organization.
- How to handle different customers.
- How to manage your time and prioritize your work.
- How to retain existing customers and build loyalty.
- How to work effectively under pressure.
- How to be organized at work.
- Stress management
It’s been 2 weeks since the training. I edited my CV and included the training certificate. I have sent my CV to six employers and have received 2 interview invites already. The training has helped me. Adhiambo. Sales Admin Executive.
What was most helpful was the section regarding telephone skills. I have worked in a customer service position for over two years and our company never trained me in this important area. I’ve had to learn it on my own. Thanks for the detailed course. Joseph. Call Centre Agent
Duration & Venue.
The free customer service training is now offered online for one day from 10 am to 1 pm . The next training is on Wednesday 28th April 2021. Training login details will be shared on this page on 26th April 2021.
Our Free customer service certification training is certified by NITA. We are a NITA authorized training institution. The training is free. If you’d like to receive a certificate, see details above to log in on Tuesday 23rd March or reach out to us to speak to our training coordinator. We charge a small fee for certificate processing.
To register for the training, fill in your details in the form below.
N.B: Would you like us to consider you for a job opening? Boost your job search. Upload Your CV Here. It's FREE