Customer Engagement – Graduate Trainee Job Pawa IT
IT Jobs. Pawa IT Solutions Jobs
Read>>>5 Signs Your CV Needs a Review from Experts
Key Responsibilities:
- Lead Generation & Qualification:
- Assist in identifying potential leads through online research, email outreach, social media and referrals.
- Support preliminary lead qualification under the guidance of the Customer Engagement Specialist.
- Conduct basic research on prospective clients’ business needs, industry trends and potential challenges.
- Sales Process & Client Interaction:
- Assist in outreach efforts, including drafting emails, scheduling follow-ups and setting meetings.
- Support preparation of sales materials, product demos and client presentations.
- Engage professionally with clients to address simple inquiries and route complex questions to the appropriate team members.
- Product Knowledge & Market Awareness:
- Learn and maintain foundational knowledge of Pawa IT’s cloud solutions portfolio.
- Stay informed about trends in cloud computing, digital transformation, and industry shifts.
- Share insights with the Customer Engagement team on customer needs and market observations.
- Collaboration & Reporting:
- Support maintenance of CRM systems by updating lead and pipeline information.
- Collaborate closely with the Customer Engagement Specialist on ongoing projects and client engagements.
- Participate in team meetings, training sessions and knowledge-building activities to improve skills continuously.
Requirements
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, Information Technology or a related field.
- Strong interest in cloud technology, digital transformation and customer engagement.
- Excellent verbal and written communication skills.
- Basic understanding of sales processes or a strong willingness to learn.
- Ability to work collaboratively in a team setting and adapt to a fast-paced environment.
- Familiarity with Google Workspace (Gmail, Docs, Sheets, etc.)
- Exposure to CRM tools (e.g., HubSpot, Salesforce) is an added advantage.
- Interest in Device Management tools (e.g., Kandji) is a plus.
- Fluency in English (written and spoken) is required.
Read>>>Tips to Answer Behavioural Interview Questions and Impress any Recruiter
How to Apply
🎯 Before You Apply for This Job…
Found a job you really want? Don’t lose the opportunity because of your CV.
You may have the right experience and skills, but if your CV doesn’t clearly match what the employer is looking for, you may never get the interview.
Don’t apply with the same CV you use for every job.
Send us your CV + the job advert, and our recruitment team will customise your CV to position you strongly for that specific role.
Plus, you’ll receive 3 months job search support from our recruiters. You’ll have a dedicated recruiter to support you with your job search and help you find suitable jobs..
Don’t just apply. 👉 Click Here & Get Your CV Customised & Claim Your 3-Month Support Today
Read Job Seeker Testimonials Below: Professionals Who Got Jobs Through Corporate Staffing
Related Jobs To Check Out
Jobs Managed by Our Recruitment Team
The vacancies below are managed directly by the Corporate Staffing recruitment team on behalf of our clients. Review the job advert, then submit your application through our recruitment team for consideration.
Browse Other Jobs Posted Today
Explore the latest job opportunities posted now. Apply early to maximize your chances, as many employers begin reviewing applications as soon as suitable candidates apply.