Reporting to: Head of Operations,
Gross Salary: Kshs 100k – Kshs 130k,
Our client in the Hospitality Industry is seeking to hire a Food & Beverage manager who will be coordinating all the departments within the food and beverage to ensure proper service delivery
Responsibilities
- Staff evaluation, promotion, and training.
- Coordination of all kitchen and service staff to ensure proper service delivery.
- Ensuring quality control in the food and beverage service.
- Plans all functions and events within the hotel.
- Settling out guest complaints.
- Ensures all costs within the department are kept low and ensures no waste in the kitchen and service department.
- Scheduling work amongst all staff working under them.
- Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity.
- Investigate and resolve complaints regarding food quality and service.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner.
- Schedule staff hours and assign duties.
- Monitor compliance with health and fire regulations regarding food preparation and serving.
- Establish standards for personnel performance and customer service.
- Works to ensure proper coordination to ensure proper service delivery.
- Maintains food and equipment inventories, and keeps inventory records.
- Order and purchase equipment and supplies.
- Staffing and tasking of the restaurant and kitchen staff.
- Arrange for restaurant and kitchen equipment maintenance and repairs.
- Take dining reservations.
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
Qualifications:
- Degree/Diploma in Hotel and Restaurant Management / Hospitality Management
- Or an Advanced certificate in food and beverage service and sales.
- Minimum 3 years working experience in the Food and Beverage department in a 3 or 4-star hotel.
- Perfect knowledge of food and beverage products and their production and service.
- Perfect computer knowledge and skills and ability to operate various hotel software.
- Excellent oral and written communication skills.
- Result-driven and team player.
- Good coordination skills.
- Passion for customer service and staff motivation.
- Time-conscious and able to meet set deadlines.
- High level of integrity and honesty.
- Good conflict resolution and analytical skills.
- Highly disciplined individual.
- Good trainer.
- Stamina and ability to work for long hours.
- Ability to adhere to set business systems and procedures.
How to Apply
If you are up to the challenge and possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Food & Beverage Manager – Hospitality ) to vacancies@corporatestaffing.co.ke on or before 25th January 2024