Location: Vipingo, Kilifi,
Gross Salary: Kshs 40k- 50k,
Our client in the Real Estate industry is seeking to hire a Hospitality Management Executive who will be responsible for overseeing the maintenance and smooth running of hospitality. S/he will be tasked with handling maintenance of the houses, housekeeping and ensuring clients have a great experience.
Responsibilities
- Supervising various teams’ i.e housekeeping, landscaping, and catering teams.
- Ensuring the houses and furniture are well maintained.
- Oversee the maintenance and running of the clubhouse.
- Managing budgets and ensuring cost-effectiveness.
- Liaise with the marketing team to get bookings for the available bed nights.
- Process reservations from the sales and travel agents.
- Respond to all issues and queries with prompt attention.
- Process reservations via email, phone calls or text and plan accordingly with housekeeping and catering.
- Know the selling status, rates, and benefits of all packages plans.
- Create and maintain reservation records by date of arrival.
- Process advance deposits on reservations.
- Track future room availabilities on the basis of reservations.
- Coming up with initiatives to improve the performance of our OTA’s and ensure client give us reviews.
- Ensure clients have a great experience and attend to any issues raised promptly.
- Purchase and reconcile all items needed for catering and housekeeping.
- Share a weekly report on number of reservations and status of the houses.
Qualifications:
- Have a Diploma or Degree in Hospitality Management.
- Minimum of 3 years’ experience in the same role.
- Strong organizational and time management skills ability to adhere to deadlines, multi-task and be able to prioritize.
- Entrepreneurial spirit with demonstrated creativity & innovation in business.
- Ability to learn quickly and manage workload in a demanding environment.
- Experience with Microsoft Office (Word, Excel, PowerPoint)
- Outstanding communication skills with a strong attention to detail.
How to Apply
If you are up to the challenge and possess the necessary qualifications and experience; please send your CV only quoting the job title and the desired location on the email subject for example (Hospitality Management Assistant) to vacancies@corporatestaffing.co.ke before 10th February 2024