About the Role: We are looking for a Product Designer to join our Africa team. You will own the design of our customer-facing apps and internal tools and work closely with the product team on research and documentation. This is a hands-on role – you will design real screens used…
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We are looking for a data-driven and hands-on Debt Collection Process Lead to design, optimize, and manage end-to-end collections workflows for vehicle and device finance in Kenya. In this role, you will lead initiatives that strengthen the customer repayment experience while ensuring collections operations remain efficient, compliant, and scalable. On…
Job Purpose To lead and manage the inbound Customer Care team, ensuring excellent service delivery, efficient issue resolution, and achievement of key performance indicators (KPIs). The role involves supervising daily operations, coaching team members, monitoring performance, and driving initiatives to enhance the overall customer experience. Key Responsibilities Team Management Performance…
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Purpose of the Role The Branch Customer Care Agent is responsible for providing high-quality customer support within the branch by addressing client inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage client needs. Key Tasks Responsibilities…
Purpose of the Role The Branch Customer Care Agent is responsible for providing high-quality customer support within the branch by addressing client inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage client needs. Key Tasks Responsibilities…
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Security Jobs, Mogo Finance Jobs. Job Summary We are seeking a highly experienced and professional Security Officer – Debt Collection to support debt recovery operations while ensuring compliance with company policies, legal requirements, and security procedures. The successful candidate will provide security oversight during field collection activities, investigate fraud and…
Quality Control Jobs, Mogo Finance Jobs. Role Overview & Job Description Purpose of the Role The Quality Analyst Manager (AI & Customer Experience) is a strategic leadership role responsible for driving quality assurance excellence across customer interactions handled by both human agents and AI-powered systems. The role combines people leadership,…
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HR Jobs, Mogo Finance Jobs. The Opportunity This is a manager/ senior manager people operations role with broad scope across HR operations, talent management, employee relations, and workforce planning. The role will cover for the Head of People & Culture when required. You will work closely with the Country Manager…
IT Jobs, Mogo Finance Jobs. What you will do: We are looking for a Senior Business Analyst to drive data-informed decision-making, process optimization, and system enhancements within our Debt Collection operations. This role sits at the intersection of business analysis, product ownership, and operational improvement, with a strong focus on translating business needs…
Sales & Marketing Jobs, Mogo Finance Jobs. Role Summary: The Digital Marketing Manager will own Mogo’s digital marketing strategy end-to-end terms, from demand generation and paid media to CRM, organic growth, and performance reporting. This role bridges marketing execution with product and commercial objectives across all business lines. The successful…
Customer Service Jobs, Mogo Finance Jobs. Job Purpose The Senior Customer Care Agent is a high-performing frontline agent who combines strong customer handling with advanced process knowledge, escalation support, and peer guidance. While still actively answering calls and handling customer cases, the Senior Customer Care Agent acts as a first-line…
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Sales & Marketing Jobs, Mogo Finance Jobs. Responsibilities: Qualifications: How to Apply Click here to apply
Security Jobs, Mogo Finance Jobs. As a Field Investigations & Asset Recovery Specialist, you will play a critical role in protecting the company’s financed assets, driving timely repayments, and minimizing portfolio risk. This is a high‑accountability, performance‑based role where success is measured by recovery rates, quality of investigations and adherence…
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Finance Jobs, Mogo Finance Jobs. We are looking for a Product Owner- Debt Collection to lead initiatives that improve the efficiency, scalability, and technological capabilities of our debt collection operations in Kenya. This role sits at the intersection of operations, technology, and product development, and focuses on implementing systems, processes, and tools that…
Engineering Jobs, Mogo Finance Jobs. About the Role: We are looking for a hands-on, process-driven GPS Installation Manager who will not just manage operations, but build, fix, and continuously improve them. This role is ideal for someone who enjoys creating structure from ambiguity, identifying inefficiencies, and designing scalable processes that work across regions. You…
Project Management Jobs, Mogo Finance Jobs. What you will do: We are looking for a Debt Collection Project Manager to lead initiatives that improve the efficiency, scalability, and technological capabilities of our debt collection operations in Kenya. This role sits at the intersection of operations, technology, and product development, and focuses on implementing…
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Sales & Marketing Jobs, Mogo Finance Jobs. What you will do: The Sales Manager will be responsible for driving sales growth and market share for Mogo’s three-wheeler (tuk-tuk) financing product. The role entails developing and executing sales strategies, leading regional sales teams, managing dealer partnerships, and ensuring sales targets are achieved while maintaining high-quality customer acquisition and…
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Sales & Marketing Jobs, Mogo Finance Jobs. What We’re Looking For: Must-haves Education : Experience (Strong Emphasis on Telesales) Must Read>>>6 Top Interview Questions to Expect When Changing Careers Skills & Competencies Responsibilities Key Responsibilities – Car Financing (Logbook Loans & Asset Finance) Must Read>>>How Our Professional CV Service Turns…
Quality Control Jobs, Mogo Finance Jobs. Must Read>>>6 Top Interview Questions to Expect When Changing Careers What you will do: Key Responsibilities: Quality Monitoring Evaluation Performance s Process Improvement Reporting s Feedback What you will need: Must Read>>>How Our Professional CV Service Turns You into a Priority Candidate How to…
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Finance Jobs, Mogo Finance Jobs. Must Read>>>6 Top Interview Questions to Expect When Changing Careers What are we looking for? Requirements for the role: Must Read>>>How Our Professional CV Service Turns You into a Priority Candidate How to Apply Click here to apply
Finance Jobs, Mogo Finance Jobs. What you will do: We are growing our team and are looking for a bold, dynamic Cash Loans Product Manager . This role will lead the development and expansion of our product portfolio, Must Read>>>6 Top Interview Questions to Expect When Changing Careers Key Responsibilities…
Legal Jobs, Mogo Finance Jobs. We are seeking a highly organized and detail-oriented Legal Administrative Assistant to join our dynamic Legal team. The successful candidate will hold paralegal qualifications and provide comprehensive administrative support across a wide range of legal functions, including litigation and dispute resolution, regulatory compliance, records and document…
Legal Jobs, Mogo Finance Jobs. What you will do: We are seeking an experienced and highly motivated In-House Senior Legal Officer to join our legal team at Mogo Auto Limited. The ideal candidate will have a strong litigation background. The ideal candidate will have a strong background in corporate, regulatory, and in-house legal practice, with a…
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