Manager/ Sr Manager- People Operations Job Mogo Finance

HR Jobs, Mogo Finance Jobs.

The Opportunity

This is a manager/ senior manager people operations role with broad scope across HR operations, talent management, employee relations, and workforce planning. The role will cover for the Head of People & Culture when required.

You will work closely with the Country Manager and department heads, supporting HR operations, talent management, employee relations, and workforce planning – stepping in as acting Head of People & Culture when required

Responsibilities

People Operations & Compliance

• Manage end-to-end HR operations: contracts, onboarding, offboarding, payroll liaison, benefits administration, and employee records.
• Ensure 100% compliance with Kenyan labour laws, including the Employment Act (2007), Data Protection Act, OSHA, and NSSF/NHIF obligations.
•  Own policy development, HR audits, and documentation to maintain zero material compliance risk.
•  Digitise and maintain HR records using HRIS tools; build monthly People dashboards tracking headcount, turnover, engagement, and hiring velocity.

Talent Acquisition & Onboarding

• Lead high-volume recruiting across functions – from sourcing strategy to offer negotiation – with a target time-to-hire under 30 days.
• Own onboarding frameworks and 90-day integration plans that drive engagement and 95%+ completion rates.
• Build talent pipelines for critical and hard-to-fill roles in fintech, technology, and commercial operations.

Performance & Leadership Development

• Drive annual and mid-year performance cycles: calibration, feedback processes, MBO alignment, and development plans.
• Coach senior leaders on performance management, difficult conversations, and high-stakes people decisions.
• Implement leadership capability tools – including DISC and other frameworks – to improve team dynamics and management effectiveness.

Employee Relations

• Manage disciplinaries, grievances, restructures, and complex ER cases with fairness, speed, and legal rigour.
• Act as a trusted, confidential advisor to employees at all levels – balancing employee advocacy with business risk.

Organisational Design & Workforce Planning

• Partner with the Head of P&C, COO and Country Manager on org design, headcount planning, and team restructures that support 50%+ headcount growth.
• Build structures for scale: clear reporting lines, accountability frameworks, and role levelling architecture.

Qualifications

Experience

•  5-7 years in HR/People & Culture with at least 2–3 years in a senior HRBP, HR Manager, or equivalent leadership role.
• Proven track record in managing disciplinaries, restructures, high-volume hiring, and Kenyan labour law compliance.
• Hands-on experience in vetting, improving, implementing or managing an HRIS (BambooHR, Hibob, Sage HR or similar).
• Fintech, financial services, or high-growth tech/startup environment exposure strongly preferred.

Education

• Bachelor’s degree in Human Resources, Business, Psychology, or a related field.
• Relevant local HR certification is a strong advantage.

Skills & Competencies

•  Strategic partnering – Aligns HR to business goals, shapes org design, and coaches leaders at C-suite and HOD level.
•  Execution excellence –Builds processes from scratch, owns outcomes, and uses data to drive decisions.
•  Compliance mastery – Deep Kenyan employment law knowledge and proactive risk management.
•  Emotional intelligence – Exceptional EQ for ER, coaching, and navigating sensitive stakeholder dynamics.
•  Tech-fluent – Comfortable in HRIS, ATS, Google Workspace, and people analytics tools.
• ·Resilient under pressure – Steady in ambiguity, high-growth chaos, and high-stakes delivery. 

How to Apply

Click here to apply