Field Collection Officer (DF) -Nairobi Job Mogo Finance
Finance Jobs, Mogo Finance Jobs.
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What are we looking for?
- Conduct door-to-door collection of devices from customers.
- Verify customer details before collection to ensure proper identification and documentation.
- Maintain accurate and up to date records of collected devices including serial numbers, conditions and locations.
- Work closely with regional and HQ teams to reconcile device data and track pending collections.
- Escalate any dispute, security issues or exceptions encountered during collection.
- Support logistics in transferring collected devices to designated storage, service centers and HQ.
- Ensure adherence to company policies, safety and ethical standards during field operations.
- Provide daily/weekly progress reports.
Requirements for the role:
- Minimum of 2 – 3 years’ experience in field operations, collection or asset recovery.
- Diploma or Degree in Business, supply chain, Operations or related field.
- Proficiency in using smartphones, GPS tools and reporting apps
- Strong interpersonal and communication skills.
- High integrity and ability to handle company property responsibly.
- Willingness to travel extensively within assigned regions.
- Driving skills (Boda boda). Must have a Valid License (Class A2)
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