Candidates Testimonials – How C.S.S Got Me Hired
Advice From Our Recruitment Team – By Carolyne N. – Head Of Recruitment
Personalized Support for Your Success
Upcoming Trainings & Events – Leadership & Career Growth Events
Debt Collection Project Manager Job Mogo Finance
Project Management Jobs, Mogo Finance Jobs.
What you will do:
We are looking for a Debt Collection Project Manager to lead initiatives that improve the efficiency, scalability, and technological capabilities of our debt collection operations in Kenya.
This role sits at the intersection of operations, technology, and product development, and focuses on implementing systems, processes, and tools that help collection teams perform more effectively.
You will manage high-impact projects, coordinate cross-functional teams, and ensure new solutions are successfully deployed and integrated into day-to-day operations.
The successful candidate will also act as a Product Owner during development phases, helping translate operational needs into technology solutions and ensuring smooth implementation before transitioning them to operational teams.
Must Read>>>Why Your “Basic” CV Is Costing You Senior Roles
Key Responsibilities
Project Management
- Lead strategic projects that improve collection performance and operational efficiency.
- Define project scope, timelines, and success metrics.
- Coordinate cross-functional teams including IT, operations, and external partners.
- Ensure successful implementation and transition of projects into daily operations.
Product Ownership
- Act as Product Owner for operational tools and system improvements.
- Define product requirements, user stories, and workflows.
- Work closely with development teams to prioritize features and ensure solutions meet operational needs.
- Oversee testing, rollout, and operational handover.
Process Development
- Design and improve scalable operational processes for debt collection teams.
- Identify opportunities to improve efficiency through technology and automation.
- Establish clear operational procedures and standards for collection activities.
Data & Performance
- Monitor operational KPIs and project outcomes.
- Use data insights to identify improvement opportunities.
- Implement solutions that improve collection performance and operational productivity.
Operational Improvements
Support initiatives such as:
- Implementing digital tools that enhance communication with clients.
- Optimizing call center and field collection processes.
- Improving systems for portfolio monitoring and case tracking.
- Developing scalable onboarding and training processes for collection agents.
- Introducing automation and data-driven decision-making in collection operations.
What you will need:
- 3+ years of experience in project management, product management, operations improvement, or debt collection.
- Experience working with technology teams or digital products.
- Strong organizational and problem-solving skills.
- Ability to manage multiple complex projects simultaneously.
- Excellent stakeholder management and communication skills.
- Data-driven mindset with the ability to translate insights into operational improvements.
Must Read>>>Interview gone wrong? Here are 3 strong ways to recover it
How to Apply
🚨 Before You Apply for This Job. Need Help With Your CV?
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Get it reviewed here by our recruiters today.