Customer Service Jobs, Kitui County Assembly Service Board Jobs. Customer Care Assistant I manages front office and public relations inquiries, requiring a Diploma in Customer Care, PR, Mass Communication, Customer Service, International Relations, Event Management, Front Office, or Graphic Design. Full-time role in Kitui. Reference: KT/CASB/2026/25 | Grade: KCASB 11…
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Customer Service Jobs, Insurance Regulatory Authority Jobs. The Customer Care Assistant I handles customer inquiries and front office support, requiring a Diploma in Customer Care/Public Relations/Communication, 6+ years experience (3+ as Customer Care Assistant II), and computer proficiency. Full-time role in Nairobi. Responsibilities Duties and responsibilities will entail: Requirements For…
Customer Service Jobs, Insurance Regulatory Authority Jobs. The Customer Care Assistant II manages client services and front office operations, requiring a Diploma in Customer Care/Public Relations/Communication, 3+ years experience as Customer Care Assistant III, and computer proficiency. Full-time role in Nairobi. Responsibilities Duties and responsibilities will entail: Requirements For appointment…
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Customer Service Jobs, Insurance Regulatory Authority Jobs. The Senior Customer Care Assistant oversees customer relations, requiring a Diploma in Customer Care/Public Relations, customer experience certification, 9+ years experience (3+ as Assistant I), professional membership, and computer proficiency. Full-time role in Nairobi. Responsibilities Requirements For appointment to this grade an officer…
Job Description Qualifications Type of Qualification: First Degree Experience Required Additional Information Behavioural Competencies: Technical Competencies: How to Apply Click here to apply
Responsibilities Reporting to the Principal Corporate Communication Officer, the Customer Care Assistant will be responsible for: Qualifications For appointment to this grade, an officer must have: How to Apply Click here to apply
Job Purpose Responsibilities Customer Support Customer Relationship Management Call Management & Documentation Product & Process Knowledge Compliance Qualifications & Experience Key Competencies How to Apply Click here to apply
Customer Service Jobs, Nursing Council of Kenya Jobs. Looking for a customer service job in Kenya? NCK is hiring a Senior Customer Care Assistant skilled in client relations, query resolution, service delivery, and public communication. Responsibilities Customer Experience Management Customer Feedback and Service Improvement Stakeholder Engagement Team Coordination Administrative Responsibilities…
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Customer Service Jobs, Nursing Council of Kenya Jobs. Looking for a customer service job in Kenya? NCK is hiring a Customer Care Assistant skilled in client support, query resolution, frontline communication, and records management. Responsibilities Education The successful candidate must possess: More Details on Experience More Details on Skills Required…
Customer Service Jobs, Kerry Jobs. Looking for a customer service job in Kenya? Kerry is hiring a Customer Care Specialist skilled in order processing, client relations, supply chain coordination, and issue resolution. About the Role Key responsibilities Customer Support & Operational Support Communication Qualifications And Skills How to Apply Click…
Customer Service Jobs, Somtrade Limited Jobs. Looking for a customer service job in Kenya? Somtrade is hiring a Customer Care/Receptionist skilled in front-office management, visitor welcoming, call routing, and administrative support. Job Overview We are seeking a friendly and efficient Customer Care/Receptionist to join our team at a Container Freight…
Support Customer requests for emergencies, trouble shooting and technical assistance during warranty and life cycle of the equipment by securing HSS&E (Health, Safety, Security & Environmental). Lead complete solution delivery from customer call until complete issue resolution with the help of experts from Product Support. Is a key role between…
Overall Purpose of the Role Main Duties and Responsibilities Technical Skills Customer Service Soft Skills People Management Customer service Knowledge and Skills Required How to Apply send your CV and cover letter to: careers@cityeyehospital.or.ke
Job Purpose To lead and manage the inbound Customer Care team, ensuring excellent service delivery, efficient issue resolution, and achievement of key performance indicators (KPIs). The role involves supervising daily operations, coaching team members, monitoring performance, and driving initiatives to enhance the overall customer experience. Key Responsibilities Team Management Performance…
Purpose of the Role The Branch Customer Care Agent is responsible for providing high-quality customer support within the branch by addressing client inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage client needs. Key Tasks Responsibilities…
Purpose of the Role The Branch Customer Care Agent is responsible for providing high-quality customer support within the branch by addressing client inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage client needs. Key Tasks Responsibilities…
Customer Service Jobs, M-KOPA Solar Jobs. We are looking for a Customer Care Trainer to strengthen the capability of our Customer Care teams and elevate the quality and consistency of customer interactions across M-KOPA. This role offers the opportunity to shape how hundreds of Customer Care agents deliver exceptional support…
Customer Service Jobs, Network International Jobs. About the Role: The job holder will be responsible for managing, overseeing, and leading the customer care functions and activities across Africa. This position is responsible for developing customer care processes and procedures, including service level adherence, customer retention, average handle time, monitoring and…
Customer Service Jobs, Independent Policing Oversight Authority Jobs. Job Purpose Key Responsibilities/ Duties / Tasks An officer at this grade will undertake the following duties and responsibilities: Qualifications For appointment to this grade, an officer must have the following qualifications: How to Apply Click here to apply
Customer Service Jobs, Mogo Finance Jobs. Job Purpose The Senior Customer Care Agent is a high-performing frontline agent who combines strong customer handling with advanced process knowledge, escalation support, and peer guidance. While still actively answering calls and handling customer cases, the Senior Customer Care Agent acts as a first-line…
Logistics Jobs, Kuehne+Nagel Jobs. Responsibilities Requirements How to Apply Click here to apply
Customer Service Jobs, Mogo Finance Jobs. Responsibilities Qualifications How to Apply Click here to apply
Customer Service Jobs, Network International Jobs. About the Role: The job holder will be responsible for managing, overseeing, and leading the customer care functions and activities across Africa. This position is responsible for developing customer care processes and procedures, including service level adherence, customer retention, average handle time, monitoring and…
Customer Service Jobs, M-KOPA Solar Jobs. We are looking for a BPO Operations Manager to provide dedicated operational leadership for M-KOPA Kenya’s outsourced Customer Care operations, managing over 500 agents across two BPO partners. This role offers the opportunity to lead large-scale BPO operations at M-KOPA Kenya, driving performance excellence…
Customer Service Jobs, National Quality Control Laboratory Jobs. Job Title: Customer Care AssistantAdvert No: NQCL NO.21/2026Terms of Service: Contract (1 Year)Position Level: NQCL 7No. of positions: 1 Responsibilities An officer in this level will work under the guidance of a senior officer. Duties and responsibilities at this level will entail…
Customer Service Jobs Our Client is a licensed deposit taking SACCO, looking to hire a Customer Care Officer who will enhance customer satisfaction through the efficient and timely delivery of the society’s products and services to its members, and proactively support the society in realizing its overall goals and objectives….
Customer Service Jobs, Kuehne+Nagel Jobs. When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports…
Customer Service Jobs, Odoo Jobs. Must Read>>>Why Your “Basic” CV Is Costing You Senior Roles Responsibilities Prerequisites Must Read>>>Interview gone wrong? Here are 3 strong ways to recover it How to Apply Click here to apply
Customer Service Jobs, TakaTaka Solutions Jobs. Purpose of the Role The Customer Care Executive (Inbound/Outbound) will be responsible for managing customer interactions across multiple communication channels, ensuring exceptional service delivery and positive customer experiences. The role involves handling inbound inquiries, resolving complaints, conducting outbound follow-ups, supporting retention initiatives, and maintaining…
Customer Service Jobs, Baus Optical Company Limited Jobs. Are you ready to grow your career with a leader in vision care? Baus Optical is expanding, and we are looking for dedicated individuals to fill the following roles: Qualifications: Must Read>>>How Our Professional CV Service Turns You into a Priority Candidate…
Customer Service Jobs, The Pharmacy and Poisons Board Jobs. The Pharmacy and Poisons Board (“the Board”) is the National Medicines Regulatory Authority of Kenya, established under Section 3 of the Pharmacy and Poisons Act, Cap 244 of the Laws of Kenya. The Board is mandated to protect and promote public…
Customer Jobs , Standard Bank Jobs. Job Description To ensure that the Voice Branch provides adequate inbound, outbound, sales and service support (including complaint and 2nd level query resolution) to customers in line with the relevant value propositions, frameworks and conduct requirements. Must Read>>>6 Top Interview Questions to Expect When…
Sales & Marketing Jobs, Leo Mabati Factory Jobs. Company: LEO MABATI FACTORY – Roofing Sheets Manufacturing & SalesLocation: Naivasha, Kenya LEO MABATI is a growing roofing sheets manufacturer and supplier based in Naivasha. We are looking for a Sales & Customer Care Officer to support front-office sales, customer engagement, order…