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HRIS Officer NGO Job MSF
HRIS Officer NGO Job. NGO Jobs In Kenya
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Key Responsibilities:
HRIS Operational Support and Maintenance
- Serve as first-line support for HRIS-related inquiries from ICO HR admin users.
- Coordinate with the HRIS Specialist on issue escalation and configuration needs.
- Conduct regular data audits to ensure data integrity and compliance.
- Maintain and update documentation, user guides, and workflows for end users.
Process Optimization & Workflow Management
- Proactively identify system-related improvements to streamline HR operations.
- Work with HR colleagues to improve user experience and ensure consistency in process implementation.
- Participate in process testing and User Acceptance Testing (UAT) in coordination with the HRIS Specialist.
Training & Capacity Building
- Design and deliver training sessions for ICO HR staff and other users.
- Create accessible, user-friendly materials such as manuals and process guides.
- Gather user feedback and contribute to continuous system and support improvement.
Collaboration and Stakeholder Engagement
- Act as the operational bridge between the ICO and shared tenant partners (OCP, OCG).
- Support cross-OC alignment operational efforts under the guidance of the HRIS Specialist.
Reporting and Analytics
- Work with the HRIS Specialist and the HR Team Leader to build and improve dashboards and reporting templates that support operational and strategic HR decision-making.
Qualifications and Skills:
- Minimum 2–3 years of experience in HRIS or systems support roles.
- Experience with Workday is highly desirable.
- Experience in the humanitarian or NGO sector is highly desirable.
- Solid understanding of HR operational processes and data management practices.
- Strong attention to detail and commitment to data accuracy and process reliability.
- Ability to work within deadlines and manage multiple priorities simultaneously.
- Excellent interpersonal and communication skills, with a collaborative mindset and the ability to support non-technical end-users with patience and clarity.
- Demonstrated ability to work effectively as part of a team, with a positive, proactive, and solution-oriented approach.
- Fluency in English is essential; French is an asset.
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