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Customer Support Intern Job Jena Pay
Customer Service Jobs. Jena Pay Jobs
- Join our fintech support team and get hands-on experience in payments, merchant operations, and custome success.
Responsibilities:
- Collaborate with product, risk, compliance and operations teams to resolve escalated issues.
- Guide merchants through platform usage, integrations and account setup.
- Troubleshoot technical problems and escalate to the right teams.
- Drive a merchant-first culture while balancing efficiency and compliance.
- Collect customer feedback and share insights to improve services.
- Monitor and analyze support metrics; prepare reports for senior leadership.
- Be ready to step in during emergencies to maintain service continuity.
What We’re Looking For:
- Recent graduate or final-year student (Business, Communication, CRM, or related field)
- Motivated, proactive & customer first mindset
- 6-month full-time internship
- Mentorship & learning across operations, HR, legal & project management
- Potential transition into a full-time role
How to Apply
Send your CV and cover letter to: careers@jenapay.com. Application Closes By: September 26th 2025
🚨 Before You Apply for This Job
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.Â
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