Customer Support Intern Job Jena Pay
Customer Service Jobs. Jena Pay Jobs
- Join our fintech support team and get hands-on experience in payments, merchant operations, and custome success.
Responsibilities:
- Collaborate with product, risk, compliance and operations teams to resolve escalated issues.
- Guide merchants through platform usage, integrations and account setup.
- Troubleshoot technical problems and escalate to the right teams.
- Drive a merchant-first culture while balancing efficiency and compliance.
- Collect customer feedback and share insights to improve services.
- Monitor and analyze support metrics; prepare reports for senior leadership.
- Be ready to step in during emergencies to maintain service continuity.
What We’re Looking For:
- Recent graduate or final-year student (Business, Communication, CRM, or related field)
- Motivated, proactive & customer first mindset
- 6-month full-time internship
- Mentorship & learning across operations, HR, legal & project management
- Potential transition into a full-time role
How to Apply
Send your CV and cover letter to: careers@jenapay.com. Application Closes By: September 26th 2025
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