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Customer Support Intern Job Jena Pay

Customer Service Jobs. Jena Pay Jobs

  • Join our fintech support team and get hands-on experience in payments, merchant operations, and custome success.
  • Collaborate with product, risk, compliance and operations teams to resolve escalated issues.
  • Guide merchants through platform usage, integrations and account setup.
  • Troubleshoot technical problems and escalate to the right teams.
  • Drive a merchant-first culture while balancing efficiency and compliance.
  • Collect customer feedback and share insights to improve services.
  • Monitor and analyze support metrics; prepare reports for senior leadership.
  • Be ready to step in during emergencies to maintain service continuity.
  • Recent graduate or final-year student (Business, Communication, CRM, or related field)
  • Motivated, proactive & customer first mindset
  • 6-month full-time internship
  • Mentorship & learning across operations, HR, legal & project management
  • Potential transition into a full-time role

Send your CV and cover letter to: careers@jenapay.com. Application Closes By: September 26th 2025

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