Customer Service Jobs. NALA Jobs Your Mission Team Management & Leadership Performance & Metrics Ownership Escalation & Incident Management Operations & Process Improvement Customer Insights & Cross-Functional Impact Quality Assurance Oversight Requirements Must-have Requirements Nice-to-have Requirements Benefits How to Apply…
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Banking Jobs, I&M Bank Jobs. Job Purpose: Key Responsibilities: Operational (Customer): Financial: Initiatives (Internal Processes): Enablers: Academic / Professional Qualifications / Membership to professional bodies/ Publication: Work Experience Required: Competencies: How to Apply Click here to apply
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Customer Service Jobs. Liberty Life Jobs. Job Summary This position is responsible for building sustainable relationships of trust through open, proactive and interactive communication with customers in order to drive loyalty and retention. The role is key in delivering the customer value proposition and adhering to the customer service charter. Key Responsibilities Qualifications Experience How…
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Banking Jobs. National Bank of Kenya Jobs. Position Scope: The role serves as a critical communication link between the Bank and customers through digital channels – telephone, SMS, emails, social media to address customer queries and complaints, and provide information…
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IT Jobs. Mybest Jobs Our client, a growing Internet Service Provider (ISP), is seeking skilled and reliable Customer Support & Installation Technicians to join their team. Purpose of the Role The purpose of this role is to ensure successful installation, maintenance, and support of internet services for residential and business customers. The technician is responsible…
Customer Service Jobs. SportPesa Jobs Responsibilities Qualifications Consent to data processing By submitting an application, prospective candidates voluntarily consent to the collection and processing of their personal data by Milestone Games Limited for recruitment and employment purposes, in accordance with the Data Protection Act, 2019 (Kenya). This data may include personal identifiers, academic and professional…
Customer Service . Rupsa Sacco Jobs About Role We are looking for a dedicated Customer Support professional to provide exceptional service by assisting customers with inquiries, resolving issues, and ensuring a positive experience. Handle communication through calls, emails, or chat, maintaining professionalism and empathy while supporting company products or services Responsibilities How to Apply Click…
Customer Service Jobs, Thunes Jobs. The Partner Quality Specialist plays a key role in protecting customer trust and revenue by strengthening the quality and reliability of our payout ecosystem. Sitting within the QCC team, this role focuses on identifying where and why…
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Customer Service Jobs, Power Financial Wellness Jobs. The Customer Support Officer’s principal responsibility is to provide support to customers through various mediums of communication, primarily telephone, chat, and email. We are looking for an individual who is passionate about helping…
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Customer Service Jobs, Thunes Jobs. The Customer Experience Operations Improvement Specialist plays a key role in protecting customer trust and revenue by strengthening the quality and reliability of our payout ecosystem. Sitting within the QCC team, this role focuses on identifying where…
Customer Service Jobs. Ello Jobs You will: This role is about building strong foundations for support in Nairobi while delivering excellent day-to-day service. Required Qualifications Read More>>>Still Writing CVs The Old Way? Here’s Why That’s Costing You      How to Apply…
Customer Service Jobs. Kenafric Industries Limited Jobs Location: Thika Act as the primary phone-based contact for prospective distributors, wholesalers, retailers and consumers. Route leads to sales teams, resolve or escalate product enquiries and complaints, manage loyalty-program communications, reactivate dormant wholesalers…
Customer Service Jobs. Fidelity Connect Jobs Fidelity Connect Ltd a recruitment company is hiring a customer support specialist for one of our reputable flight & cargo client based in Kenya & UAE. Read More>>>How Our Professional CV Service Turns You into a Priority Candidate Job Description: Required Qualification: Skills: . Onboard, manage, and retain cargo…
Customer Service Jobs. Nexus Staffing Solutions jobs Our client is seeking a professional and customer-focused Customer Support Officer to manage client inquiries, service requests, and after-sales support within the energy sector. Female candidates are encouraged to apply. Key Responsibilities Requirements Read More>>>3 CV Tricks That Make Recruiters Call You First How to Apply Interested and…
Admin Jobs. Fresh Life Jobs About the role The Customer Support & Credit Associate will manage the assigned customer portfolio by ensuring that we provide the best service to Fresh Life Operators through coordination of FLT repairs, timely collections, and tackling any customer-related issues. The role holder will also ensure that FLO’s submit proper documentation…
Admin Jobs. Fresh Life Jobs About the role The Customer Support & Credit Associate will manage the assigned customer portfolio by ensuring that we provide the best service to Fresh Life Operators through coordination of FLT repairs, timely collections, and tackling any customer-related issues. The role holder will also ensure that FLO’s submit proper documentation…
Customer Service Jobs. Poa Internet Jobs Job Purpose : Lead and coach a high-performing team of Customer Service Representatives to deliver fast, consistent, and exceptional support across all customer channels. Drive service excellence, operational efficiency, and adherence to performance standards…
Customer Service Jobs. Senga Technologies Jobs Our environment We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that…
Health & Safety Jobs, Bolt Jobs. About The Role The Safety Incident Manager oversees the response to significant customer safety incidents, leading a team of specialists and coordinating with cross-functional partners. This role is crucial for ensuring we deliver high…