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Commercial Manager Job KEWASCO
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Responsibilities
- Develop long-term business strategies and operating plans for the department which are in line with Strategic Plan and Business Plan.
- Ensure provision of timely and high-quality client services that meets or exceed their expectations
- Develop and implement systems for positive customer relations management
- Manage and supervise commercial aspects of the Company’s operations, particularly as they relate to revenue generation
- Promote new ideas and business solutions that result in extended service to the existing and new clients
- Ensure the provision of comprehensive commercial information systems, including up-todate customer database, to achieve the overall Company revenue objectives
- Ensuring timely, complete and accurate meter reading and billing of services and subsequent collection
- Carrying out customer surveys and devise strategies to address, improve on matters arising from feedback received.
- Develop departmental policies, procedures, actions/work plans and budgets in line with overall company’s strategic objectives.
- Oversee and implement performance management in the department
- Prepare and submit board and management papers for approval – monthly, quarterly and annual reports for the department
Qualifications
- At least a business degree in business field.
- Member of professional body in good standing.
- At least 5 years’ experience with a minimum of 3 years in a managerial or supervisory position.
- Experience in the water sector will be an added advantage.
- Master’s degree in business related field will be an added advantage.
- Excellent communication skills.
- Excellent planning and organizational skills.
- Strong leadership and problem-solving skills.
- Good analytical skills.
- Must satisfy and the requirements of chapter six of the constitution of Kenya
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How to Apply
Interested candidates can submit their applications via email at:- applications@kewasco.co.ke, post or hand delivered with a detailed CV and photocopies of relevant academic, professional certificates and relevant testimonials, stating his/her current position, current and expected remuneration package, e-mail, contact and telephone number, names and contacts of three referees to:
The Acting Managing Director
Kericho Water and Sanitation Company Limited
P.O Box 1379 – 20200
KERICHO
Tel: 0797 220 294
Applications should be received on or before 18 July, 2025 by 5.00pm.
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