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Riders Coordinator Job Xpress Laundry

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Driver Jobs. Xpress Laundry Jobs

  • Bachelor’s Degree in any field.
  • At least 1 year of relevant experience in operations, logistics, fleet management or related role.
  • Basic data analysis skills and proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, charts, etc.).
  • Strong organizational and time management skills.
  • Excellent communication and problem-solving skills.
  • High attention to detail and ability to work with data and reports.
  • Track and monitor riders’ performance metrics and KPIs.
  • Monitor and analyze pickup and drop-off times to ensure timely and efficient service.
  • Generate daily, weekly and monthly reports on rider performance and operational efficiency.
  • Identify trends, opportunities and areas for improvement in rider operations.
  • Ensure compliance with company policies, SOPs and service standards.
  • Collaborate with operations and customer service teams to resolve rider-related issues promptly.
  • Support in planning routes, schedules and resource allocation.
  • Maintain accurate records and databases related to riders and deliveries.

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