Pharmacist & Fulfilment Specialist Job Orewa

Medical Jobs. Orewa Jobs

We are looking for a dynamic and highly motivated Pharmacist & Fulfilment Specialist to join our Nairobi fulfilment and retail store. This is a unique dual-function role that blends pharmaceutical expertise with a passion for beauty and personal care. You will be at the heart of the Orewa customer experience — fulfilling online orders, serving walk-in customers, managing our product inventory, and acting as the face of the Orewa brand.

If you are someone who is equally at home advising on skincare routines and dispensing over-the-counter health products, and who thrives in a fast-paced, customer-facing retail environment, this role is for you.

Key Responsibilities

Order Fulfilment

• Accurately pick, pack, and process online customer orders for timely dispatch
• Ensure all health and pharmacy products are handled, labelled, and dispatched in compliance with PPB regulations
• Coordinate with delivery partners and communicate order updates where needed

In-Store Customer Service

• Welcome and assist walk-in customers with a warm, knowledgeable, and professional approach
• Advise customers on beauty, skincare, personal care, and health/pharmacy products
• Handle customer queries, returns, and feedback gracefully and in line with Orewa standards

Pharmacy & Health Advisory

• Provide accurate, responsible guidance on over-the-counter (OTC) medicines, supplements, and health products
• Ensure safe handling, storage, and dispensing of all pharmacy and health products
• Flag prescription-only medicine requests appropriately and ensure compliance with Kenya’s Pharmacy and Poisons Board guidelines

Inventory & Stock Management

• Monitor stock levels across beauty, personal care, and health/pharma categories and flag reorder needs promptly
• Receive, inspect, and record incoming stock accurately
• Maintain a well-organised, clean, and visually appealing store at all times
• Conduct regular stock counts and assist with periodic inventory audits

Brand Representation

• Act as the face of Orewa — embodying the brand values of quality, care, and expertise in every customer interaction
• Support social media content creation (product showcases, short demos) when required
• Provide feedback from customer interactions to help improve product selection and service

Qualifications & Experience

Education & Professional Credentials

• Diploma or Bachelor’s degree in Pharmacy, Pharmaceutical Technology, or a related field (required)
• Registration with the Pharmacy and Poisons Board of Kenya is mandatory
• Additional training or certification in beauty, cosmetology, or skincare is a plus

Experience

• Minimum 2 years of experience working in a pharmacy, chemist, or a shop that sells a combination of beauty, personal care, and health/pharmacy products
• Proven experience advising customers on both beauty/personal care products and OTC health items
• Prior e-commerce or order fulfilment experience is an advantage

Skills & Competencies

• Strong product knowledge across skincare, haircare, personal care, and OTC health/pharmacy categories
• Excellent verbal communication and interpersonal skills — warm, confident, and professional
• High attention to detail, particularly for order accuracy and stock management
• Ability to multitask and work independently in a fast-paced environment
• Basic computer literacy — comfortable using order management tools, spreadsheets, and messaging platforms
• Honest, reliable, and trustworthy — critical for handling health products and financial transactions

HOW TO APPLY

If this role sounds like the perfect fit, we would love to hear from you. Please send the following to us by email by latest 30th June 2026:

• Your updated CV / Resume
• A brief cover letter (no more than one page) explaining why you are the right person for this role at Orewa
• Copies of your relevant academic and professional certificates

Send your application to hr@orewa.co.ke

Subject line: Pharmacist & Store Specialist Application

Only shortlisted candidates will be contacted. Applications are reviewed on a rolling basis.