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Customer Success Associate Job SENRI
Customer Service Jobs. SENRI Ltd. (Africa Incubator Ltd.) Jobs
Scope of work
- Support corporate customers to utilize our service
- Lead training with new customers (incl. product setup)
- Check the usage of sales reps to identify who’s using / not using
- Communicate with sales reps in case they have any challenges in the usage
- Solve challenges of customer (manager) satisfaction
- Send reports accordingly
- Other administrations
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Working conditions
- Working hours : 8:30-17:30
- Working day: Monday – Friday
- Compensation to be discussed based on his/her capability and experience
- Probational period will be 3-6 months
- Long-term employment decision to be made by the end of this period
How to Apply
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