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BPO Operations Supervisor Job Solvo Global

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Sales Jobs. Solvo Global Jobs

  • We are seeking an experienced SDR Supervisor to lead, develop, and manage a team of Sales Development Representatives (SDRs).
  • This role is responsible for driving team performance, ensuring KPIs are met, and aligning daily operations with overall business objectives.
  • Lead, coach, and manage a team of SDRs
  • Ensure achievement of individual and team KPIs
  • Oversee daily operations and workflow execution
  • Conduct 1:1 sessions, coaching, and performance improvement plans (PIPs)
  • Monitor quality of interactions and adherence to processes
  • Deliver ongoing training (shadowing sessions, role plays, etc.)
  • Prepare and present operational and performance reports
  • Identify and implement continuous improvement initiatives

Commission Structure

  • Commission based on team performance
  • Activated starting at 80% of target achievement
  • Key metrics: IAs and PCA
  • Minimum 2 years of experience as a supervisor in sales environments (mandatory)
  • Experience leading SDR, sales, or training teams
  • Advanced or fluent English (essential)
  • Strong leadership and decision-making skills
  • KPI-driven and analytical mindset
  • Excellent communication and coaching abilities
  • Ability to manage large teams

What We Offer

  • Attractive commission structure
  • Opportunities for professional growth within the company

Click Here to Apply

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