Seller Support Job Kilimall

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Sales & Marketing Jobs. Kilimall Jobs

Key Responsibilities

  • Handle daily seller inquiries related to onboarding, platform operations, and policies.
  • Collect seller feedback and compile clear, accurate reports for internal review.
  • Track and follow up on orders with shipping delays, ensuring timely resolution and system updates.
  • Conduct local training sessions for new sellers to support smooth onboarding.
  • Process and resolve seller support tickets in line with service standards.
  • Support new seller data tracking and basic analysis to inform operational decisions.

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Requirements

  • Bachelor’s Degree in any business related course
  • Prior customer service experience is an added advantage.
  • Strong communication and teamwork skills; proactive, responsible, and quick to learn.
  • Proficiency in Microsoft Word and Excel.
  • Good communication and presentation skills.

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How to Apply

Are you interested in this position and meet the minimum requirements? Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading “Seller Service Officer” by 1st February 2026. Due to the high volume of applications received, only shortlisted candidates will be contacted

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