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Risk Officer Job Minet

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Risk Officer Job. Admin Jobs In Kenya

Duties and Responsibilities

  • Follow up on last expense claims and ensure payment is done within 48 hours upon confirmation by the Client.
  • Monitor claim payments and generate various reports.
  • Respond to clients’ enquiries effectively and ensure timely resolution of all issues raised.
  • Follow up with Insurer for preparation of Discharge Vouchers and Payment of due claims.
  • Verify and ensure that all the accompanying documents for Life claims are attached and forwarded to Insurer for payment within 7 days of receipt.
  • Process critical illness and disability claims within the stipulated turnaround time.
  • Ensure all clients are served efficiently and effectively.
  • Ensure proper reports are prepared for teams based in the Counties as per agreed turnaround time.

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Key Result Areas

  • Timely claims payment
  • Quality claims processing
  • Quality customer experience

Key Competencies

  • Strong analytical skills
  • Attention to detail
  • Excellent communication skills both oral and written
  • Time management skills
  • Flexibility and adaptability
  • Strong interpersonal and organizational skills

Knowledge And Skills Required

  • Skill in fostering client relations including the ability to effectively manage conflict
  • Ability to establish and maintain effective working relations
  • Ability to multitask and manage multiple projects at the same time
  • Proficiency in Microsoft Excel

Professional and Academic Qualifications

  • Bachelor’s degree in a business-related field.
  • Certificate of Proficiency in Insurance.
  • Two (2) year’s relevant experience.

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How To Apply

Click here to apply

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