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Project Manager Job Calltronix
Project Management Jobs. Calltronix Contact & Training Centre Jobs
Key Responsibilities:
- Determine and develop a project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Develop & manage a detailed project plan to track progress
- Predict resources needed to reach objectives and manage resources in an effective and efficient manner. Ensure resource availability and allocation
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Prepare budget based on scope of work and resource requirements
- Ensure that all projects are delivered on-time, within scope and within budget
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
- Manage contract execution with clients by ensuring that the contractual obligation is met and communicating expected deliverables with all the stakeholders
- Utilize industry best practices, techniques, and standards throughout entire project execution
- Monitor progress and adjust as needed
- Measure project performance using appropriate systems, tools, and techniques to identify areas for improvement
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
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Required Skills & Qualifications:
- 2-3 years of project management or related experience
- Great educational background, preferably bachelor’s degree in the relevant or related fields of study
- Experience seeing projects through the full life cycle with proven ability to complete projects according to outlined scope, budget, and timeline
- Proven working experience as a project administrator in the contact centre & technology sector
- Excellent client-facing and internal communication skills
- Strong interpersonal skills and extremely resourceful
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- Proven ability to solve problems creatively
- Excellent analytical skills
- Strong familiarity with project management software tools, methodologies, and best practices
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How to Apply
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