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Operations Officer Job (30K)
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Duties and Responsibilities
Facility Operations & Maintenance
- Oversee daily operations of the facility, ensuring smooth functioning across all areas.
- Supervise routine maintenance of buildings, equipment, and infrastructure to prevent breakdowns and ensure longevity.
- Coordinate repair work, liaising with external vendors or contractors as needed.
- Develop and maintain preventive maintenance schedules for equipment, utilities, and vehicles.
- Conduct regular inspections to identify issues before they escalate.
Staff Supervision & Leadership
- Supervise pet attendants, cleaners, gardeners, and other operational staff.
- Assign daily tasks, monitor performance, and ensure accountability.
- Train new hires and provide ongoing mentorship to develop staff skills.
- Conduct regular team meetings to communicate expectations, updates, and feedback.
- Promote a culture of teamwork, responsibility, and excellence.
Cleanliness & Hygiene Management
- Ensure all areas of the facility, including pet zones, offices, and outdoor spaces, meet high standards of cleanliness and hygiene.
- Implement standard operating procedures (SOPs) for cleaning routines.
- Monitor waste disposal and environmental hygiene practices.
- Maintain proper storage and sanitation of pet food, supplies, and equipment.
Pet Care Oversight
- Ensure pet attendants follow best practices in caring for animals.
- Monitor the health, safety, and welfare of pets in the facility.
- Assist in creating schedules for feeding, exercise, grooming, and enrichment activities.
- Report any health or behavioral issues promptly to the management or veterinary professionals.
Vehicle & Logistics Management
- Oversee maintenance schedules for all company vehicles, ensuring they are safe and reliable.
- Coordinate fuel, servicing, and minor repairs.
- Plan and monitor vehicle usage for operational efficiency.
Inventory & Resource Management
- Monitor inventory of cleaning supplies, maintenance materials, and pet-related items.
- Forecast needs and coordinate procurement to avoid shortages.
- Ensure resources are used efficiently to minimize waste.
Compliance & Safety
- Ensure compliance with health, safety, and environmental regulations.
- Conduct regular safety inspections and drills.
- Develop protocols for emergency situations (fire, medical emergencies, etc.).
- Ensure staff are trained in safety procedures and proper equipment usage.
Reporting & Administration
- Maintain detailed records of maintenance, staff performance, inventory, and operational issues.
- Prepare regular reports for senior management on facility status and team performance.
- Suggest improvements to processes, policies, and workflows to enhance operational efficiency.
Key Requirement Skills And Qualification
- Degree or Diploma in Hospitality Management, Hotel & Tourism, or related field.
- Minimum of 2 years’ experience in operations, facility management, or hospitality supervision.
- Strong leadership and people management skills.
- Excellent organizational and multitasking abilities.
- Hands-on approach with attention to detail.
- Passion for animals and experience working with pets is highly desirable.
- Basic knowledge of vehicle maintenance and facility repairs.
- Ladies are encouraged to apply
HOW TO APPLY
If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.
🚨 Before You Apply for This Job
This job will attract 1000+ applicants.
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