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Lodge Manger Job Great Plains Conservation
Hotel Jobs. Great Plains Conservation Jobs
The Lodge Manager is responsible for the overall management and performance of the lodge, including guest experience, staff supervision, operational coordination, and maintaining exceptional hospitality standards. The role requires strong leadership, operational planning, and the ability to create memorable safari experiences for our guests
Responsibilities
Guest Experience
- Ensure all guests receive exceptional service and personalised hospitality throughout their stay.
- Welcome and interact with guests during meals, activities, and lodge experiences.
- Address guest feedback, special requests, and complaints promptly and professionally.
- Ensure seamless coordination of guest activities including game drives, bush dinners, and special occasions.
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Operations Management
- Oversee daily lodge operations, including housekeeping, kitchen, dining, guiding, and maintenance departments.
- Ensure all departments operate according to company standards and operational procedures.
- Monitor lodge facilities and coordinate
Qualifications
- Diploma or degree in Hospitality Management or related field preferred- hands-on field experience is key.
Experience:
- 6+ years’ experience in luxury hospitality, with at least 2 years in a management role at a luxury lodge or hotel.
Skills & Competencies:
- Strong background in F&B operations, cost control, budgeting, and guest services.
- Excellent leadership, interpersonal, and communication skills.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Passion for conservation, wildlife, and community engagement.
- Self-driven, highly organized, and calm under pressure.
- Proficient Microsoft Office knowledge.
- Previous experience in remote or bush-based hospitality is highly desirable.
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How to Apply
Interested candidates are invited to submit their applications to: opportunities.kenya@greatplainsconservation.com
A complete application must include:
- A cover letter outlining your interest and suitability for the role.
- A detailed CV highlighting relevant experience and qualifications.
The deadline for applications is 26th March 2025.
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