IT Services & Infrastructure Officer Job Kilimall

IT Jobs. Kilimall Jobs

Key Responsibilities:

• Ensure stable power and network across sites; manage ISPs and monitor uptime
• Support warehouse systems (WMS, scanners, printers) and resolve issues fast
• Set up and maintain office devices; manage device lifecycle
• Maintain CCTV systems and support surveillance reviews
• Manage user access, enforce security policies, prevent misuse
• Provide daily IT support and resolve tickets within SLA
• Supervise IT support staff; train users and create SOPs
• Coordinate vendors, monitor service quality, support cost control

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Experience
• Minimum 5 years of experience in IT operations, infrastructure, or support roles
• Experience with multi-site IT environments
• Warehouse or operational environment support is highly preferred

Core Skills:

• Hands-on troubleshooting (network and hardware)
• Experience with routers, switches, and firewalls
• Familiarity with power backup systems (UPS, generators)
• Experience with CCTV systems
• Basic knowledge of IT security and access control
• Strong execution ability, problem-solving skills, and ability to supervise a small team

How to Apply

Apply by sending an email with your CV and a convincing cover letter to recruitment@kilimall.com clearly stating the subject heading “IT SERVICES & INFRASTRUCTURE OFFICER” by 17th April 2026. Please state your current and expected remuneration in your CV, only shortlisted candidates will be contacted.