Depot Supervisor Job Highlands Drinks
Looking for a logistics job in Kenya? Highlands Drinks Limited is hiring a Depot Supervisor skilled in inventory management, warehouse operations, logistics coordination, and team leadership.
Key Responsibilities
Depot Operations
- Manage daily depot activities to ensure smooth receipt, storage, and dispatch of products.
- Coordinate loading and offloading activities.
- Ensure all customer orders are dispatched accurately and on time.
- Monitor depot productivity and implement process improvements.
Inventory Management
- Maintain accurate stock records and reconcile physical inventory with system records.
- Conduct daily, weekly, and monthly stock counts.
- Investigate stock variances and implement corrective actions.
- Ensure FIFO/FEFO principles are followed where applicable.
Fleet Coordination
- Coordinate vehicle loading schedules with transport planners.
- Ensure trucks are dispatched on time.
- Monitor vehicle turnaround times.
- Report vehicle breakdowns or operational delays.
Safety, Health & Environment
- Enforce compliance with health and safety regulations.
- Conduct daily toolbox talks.
- Ensure proper housekeeping within the depot.
- Report and investigate accidents, incidents, and near misses.
- Ensure proper use of PPE by all staff and visitors.
Staff Supervision
- Supervise depot operators, loaders, and support staff.
- Prepare duty rosters.
- Monitor attendance and discipline.
- Conduct performance reviews and coach team members.
Customer Service
- Resolve customer delivery issues promptly.
- Coordinate urgent deliveries with Sales and Customer Service.
- Handle customer complaints relating to depot operations.
Documentation & Compliance
- Ensure accurate completion of:
- Delivery Notes
- Gate Passes
- Stock Transfer Notes
- Goods Received Notes (GRNs)
- Vehicle Checklists
- Maintain proper filing of depot records.
- Support internal and external audits.
Cost Control
- Monitor depot operating expenses.
- Minimize product losses and damages.
- Improve loading efficiency.
Key Performance Indicators (KPIs)
- OTIF (On-Time In-Full) deliveries
- Inventory accuracy (%)
- Stock losses/damages
- Vehicle turnaround time.
- Fuel Management.
- Loading productivity
- Depot operating cost
- Safety incidents (Target: Zero Lost Time Incidents)
- Customer complaints
- Audit compliance score
- Team attendance and productivity
Qualifications
- Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Professional certification (CILT, KISM, CPSP, or equivalent) is an added advantage.
Experience
- 3–5 years’ experience in warehouse, depot, or distribution operations.
- Experience in FMCG or beverage distribution is preferred.
- Previous supervisory experience is required.
Skills & Competencies
- Inventory management
- Warehouse operations
- Fleet coordination
- Leadership and people management
- ERP/WMS proficiency (SAP, Microsoft Dynamics, or similar)
- Microsoft Excel and reporting
- Problem-solving and decision-making
- Communication and interpersonal skills
- Planning and organizational skills
- Customer service orientation
How to Apply
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