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Country Support Services Manager NGO Job HI

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Country Support Services Manager Sudan’s Response NGO Job

capacity building, team management, COORDINATION

  • Improve skills of officers and managers in complying and implementation of HI polices, rules and regulations
  • Support and train program and support teams in the following areas: budget management, financial accountability, HR procedures, administrative management, and logistical procedures.
  • Increase autonomy of HR/Finance/Logistic managers in team management, decision making, and problem solving.
  • Improve coordination and communication between the head office and sites, and between support services and program teams
  • Contribute to the development of the Country Programme Strategy to help in identifying and achieving the program’s objectives
  • Represent the organization in specific meetings, functions, and events as delegated by the Country Director
  • Support actively local partners and the opening of new bases

RESPONSIBILITY 2: FINANCE

  • Supervise, control, and verify all financial aspects pertaining to the country program.
  • Ensure timely and accurate budget preparation and follow-up, budget forecast, donor reporting, audit, partner budget follow-ups, fixed assets based on HI accounting procedures
  • Support development of budgets for project proposals together with the coordination team.
  • Supervision of financial reporting to the headquarters and various donors in collaboration with headquarter financial controller.
  • Supervision of the accounting, financial transactions and overseeing of the operation of bank accounts together with Finance Manager.
  • Ensure that all staff is well informed about finance deadlines, processes, and compliance.
  • Supervision of donors and government audits.

RESPONSIBILITY 3: LOGISTICS

  • Supervise, control and verify all logistical practices as per HI/donors rules and regulations and local legislation– supply chain (procurement planning, purchases, contracts, transport, freight, etc.), fleet management, equipment and stock management, partners respect of procedures, etc.
  • Ensure that Logistics processes are known and respected by all staff.
  • Supervise and monitor logistics activity reports (monthly and annually report), all databases and programs, and annual inventories
  • Ensure the establishment and implementation of supply plans. and ensure it corresponds with annual budget and projects plans.
  • Supervise the management of the mission equipment (maintenance, documentation, placement, inventory, etc), stocks, vehicles, generators, premises (office, guest houses), domestic and international transport, etc.
  • Coordinate the purchase process between logistic team, administrative team, and project team.
  • Supervise an Internal Control system of procurement files
  • Supervise the compliance of contracts with service requirements
  • Ensure that logistics procedures are regularly updated, if required
  • Develop a logistics strategy at program level

RESPONSIBILITY 4: HUMAN RESOURCE and administration

  • Supervise, control, and verify all HR and administration practices as per HI rules and regulations and local legislation – recruitment, employee follow up, salaries, taxes and training.
  • Supervise and follow up on the implementation of the main HR regulation documents: terms and conditions of employment for national/expatriate staff, internal regulation, travel policy etc
  • Ensure that the HR action plan is followed by the HR department
  • In collaboration with the Deputy Country Director and HR Manager, ensure legal aspects / legal contracts for employees.
  • Supervise the monitoring for the administrative part related to expatriates (visa process, work permit, etc).
  • Ensure that national and HI legal aspects are respected within the Programme
  • Review and validation of MoUs, office and service contracts before it is being signed by Country Director
  • You hold a Bachelor or Master degree in Human Resources management, Finance management, Economics, Logistics or Management
  • You have 3 years of NGO experience in Finance/HR and Logistics management, within a complex / large scale country programme and in emergency response / humanitarian environments
  • With a high capacity for analysis and synthesis, you have proven training and local capacity building experience.
  • You are able to project quickly in an emergency context, manage your stress, and work under pressure.
  • You are able to handle conflicts, you have strong interpersonal and intercultural skills, with good communication and negotiation skills in English (Arabic is a plus).

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