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Cash Centre Manager Job Fargo Group
Job Purpose
- To deliver cash centre operations service excellence, profitability, compliance to cash operations and reconciliation controls through adherence to, Standard Operating Procedures.
Key Responsibilities
- Process all received consignments within agreed SLAs.
- Deliver customer Service excellence.
- Ensure accurate cash packing for delivery to bank branches, CBK and ATMs.
- Develop and implement operational and reconciliation controls.
- Conduct a 3-way vault balance every 24 hours.
- Keep vaults secured (Kaba lock and alarmed) when not in use.
- Maintain an up-to-date and accurate vault ledger.
- Develop risk mitigation processes and drive compliance in cash operations.
- Perform weekly audits of cash centre assets and report any issues.
- Regularly check and manage ATM cassettes, arranging repairs or replacements as needed.
- Reconcile all consignments against collection receipts and resolve discrepancies.
- Ensure no missing consignments; recheck and report all variances.
- Verify cash weight and ATM packing accuracy; ensure compliance with insurance limits and supervise cash officers’ performance.
- Supervising cash officers and assessing their performances.
Qualifications
- Bachelor’s degree in Business or related field.
- Minimum of 5 years’ experience in the Cash in Transit & Cash Centre industry.
- Minimum of 5 years people management experience in an operational environment.
- Able to work under minimum supervision.
- Able to build a good spirit of teamwork among people.
- Able to effectively analyze work-related problems and decide the best course of action within the scope of responsibility.
- General computer skills and Ms Suite Proficiency. Keen eye for detail.
- Good report writing skills.
How to Apply
Send your CV to jobs@fargo.co.ke and quote “Cash Centre Manager” as the reference.
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