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Admin Assistant – Healthcare Support Job Flexi-Personnel
Administrative Assistant – Healthcare Support Job. Admin Jobs in Kenya
Job Purpose
This role will focus on scheduling coordination, administrative support, staff-client alignment, and documentation management to ensure high standards of care delivery and operational continuity. The role requires independent judgment, strong organizational skills, and the ability to multitask in a fast-paced healthcare environment.
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Duties and Responsibilities
- Schedule weekly visits for field staff (nurses, therapists, aides) in alignment with clinical directives.
- Adjust and update schedules promptly in response to changes or approvals.
- Review insurance prior authorizations to ensure compliance with approved visit plans.
- Report scheduling issues and client concerns to clinical managers in a timely and effective manner.
- Manage and document employee performance issues (e.g., absenteeism, unreliability, non-compliance).
- Collaborate with supervisors to resolve client complaints and ensure service continuity.
- Lead or support internal scheduling projects as directed by the Branch Manager or Administrator.
- Participate in staff training on documentation procedures aligned with care plans.
- Contribute to ongoing quality improvement initiatives and committee activities.
- Perform other administrative or coordination duties as assigned.
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Educational Qualifications, Experience & Competencies
- Bachelor’s degree in Business Administration, Healthcare Management, or a related field.
- Minimum 3 years of experience as an administrative assistant, office manager, program coordinator, or scheduling coordinator, preferably within the healthcare industry.
- Excellent interpersonal, written, and verbal communication skills.
- Strong planning, prioritization, and time management abilities.
- Ability to apply judgment and common-sense decision-making in real-time situations.
- High level of computer literacy and proficiency in Microsoft Office Suite.
- Attention to detail and strong problem-solving skills.
- Ability to work independently and within a cross-functional team.
- Professional demeanor with a cheerful, positive attitude and strong work ethic.
- Experience with scheduling coordination in healthcare or similar sectors is highly desirable.
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How to Apply
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