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Senior Manager Sales Operations Job Dialog Digi
Sales Jobs. Dialog Digi Jobs
Role Description
This is a full-time on-site role for a Senior Manager of Sales Operations located in Mombasa. The individual in this role will oversee and optimize day-to-day sales operations, ensuring alignment with business goals. Responsibilities include streamlining processes, analyzing performance metrics, managing customer satisfaction initiatives, and enabling team productivity. Collaboration with cross-functional teams is essential to ensure efficient operations and the achievement of sales objectives.
Qualifications
- Strong Analytical Skills to evaluate sales data, monitor performance, and drive data-informed strategies
- Proven expertise in Operations Management to optimize sales processes and manage resources efficiently
- Ability to enhance Customer Satisfaction through innovative approaches and targeted initiatives
- Exceptional Communication skills to interact effectively with teams, management, and stakeholders
- Demonstrated ability in Customer Service to prioritize client needs and maintain strong relationships
- Proficiency in using CRM tools and sales performance software is a plus
- Bachelor’s degree in Business Administration, Sales, or a related field
How to Apply
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