Senior Kakamega HQ Administrative Supervisor NGO Job OAF

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About the Role

Looking for an Administration Supervisor to take ownership of a high-impact operations role managing the Kakamega HQ office, supporting 350+ staff. You’ll lead day-to-day office operations, supervise facility teams, and drive efficiency across administration, asset management, and events. This role is ideal for a hands-on leader who enjoys building systems, improving processes, and creating a productive, well-run workplace.

Responsibilities

Manage the office operations at the Kakamega HQ office 

• Independently oversee and execute daily office operations to maintain high-quality standards and exceptional service provision to 350+ staff in our Kakamega HQ. 
• Serve as the first point of contact for visitors, suppliers, customers, and employees entering the office.
• Own the staff ID card printing process and ensure all staff receive their ID cards within the agreed SLAs.
• Manage office access ensuring adherence to access protocols and reporting of accurate data. 
• Implement cleaning and maintenance schedules and ensure they are carried out in line with the relevant SOPs.
• Monitor and pay recurring service bills on time to avoid service downtimes. Update relevant trackers with payment information. 
• Implement all health and safety standards in the office as per Health, Safety, and Security guidelines. 
• Proactively and accurately identify substantial areas of improvement in the office and design and implement process improvements with minimum manager support. 
• Independently scope and manage low-complexity office management projects with oversight from the manager.

Asset and consumables management

• Manage office assets, ensuring that fixed assets are appropriately booked and returned. 
• Ensure the effective and economical use of equipment and consumables in the office. 
• Monitor consumable levels and place procurement orders on time.
• Perform end-month stock counts and update the consumables trackers regularly. 

Event Management

• Provide support for all events happening at the office, including setting up spaces/meeting rooms and securing service providers.

Qualifications

• Diploma in Business Administration, Office Management, Public Administration, or a related field
• 2–3 years of experience in office administration, facilities management, or operations
• At least 1 – 2 years in a supervisory or team leadership role
• Experience managing office operations, assets, vendors, and service providers
• Ability to implement SOPs, manage workflows, and improve processes
• Proficiency in Microsoft Office (Excel, Word, Outlook) and basic digital tools
• Experience supporting events or office logistics at scale
• Basic procurement or budget tracking exposure
• Hospitality experience is an added advantage.

How to Apply

Click here to apply

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