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Sales Admin Intern Job Peach Cars
Sales & Marketing Jobs, Peach Cars KE Jobs.
As a Sales Admin Intern at Peach Cars, you will play a vital role in supporting our sales process. This position offers hands-on experience in a dynamic environment, where you’ll develop strong organizational and communication skills while fostering a customer-focused approach.
Key Responsibilities
Specifically, the Sales Admin Intern at Peach will be trained to undertake the following tasks and activities:
- Assist in coordinating checks on vehicle status, including logbook ownership, and communicate findings to internal teams.
- Support buyers and sellers throughout the administrative steps of the sales process.
- Clearly explain sales administration procedures (e.g., agreement preparations, payments, ownership transfers, and insurance) to set expectations for timelines and outcomes.
- Guide customers through our sales documentation, addressing any questions they may have.
- Ensure all documentation is properly signed and maintain KYC records, organizing files both online and offline.
- Help coordinate the physical handover of vehicles with the fleet team, ensuring all necessary checks are completed, and customers sign the handover checklist.
- Conduct pre-handover checks on vehicles to ensure they are clean and ready for delivery.
- Assist in the coordination of logbook-related services, including ownership transfers and logbook pickups.
- Introduce our services and pricing to buyers, and facilitate the collection and delivery of logbooks.
- Monitor the status of logbook ownership and assist customers with any issues related to their Ecitizen accounts.
- Ensure timely logbook transfers and clear communication among all relevant parties.
- Follow up with sellers regarding the cancellation of active insurance policies once the car is sold, and assist buyers in obtaining new policies.
- Coordinate payment processes with the finance team and communicate updates to customers, ensuring that transaction receipts and confirmations are shared promptly.
Skills, Knowledge and Expertise
- Degree in Business Administration, or a related field.
- Knowledge of Microsoft Office and Google Suite.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, both verbal and written, to effectively engage and correspond with internal and external stakeholders.
- Customer-focused mindset with a desire to learn.
- Experience with the NTSA portal on the eCitizen platform (logbook transfers) is an added advantage.
Competencies
- Clear communication
- Attention to detail
- Coordination and process management
Attitudes & Behaviors
- Customer-first mindset
- Ownership and accountability
- Proactive and solution-oriented
How to Apply
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