Candidates Testimonials – How C.S.S Got Me Hired
Our Services
Free Trainings & Events
Online Sales Agent Job Moko Home + Living
Sales & Marketing Jobs. Moko Home + Living Jobs
The Role
The Online Sales Agent is the engine behind our customer acquisition. You’ll manage inbound leads, keep the pipeline moving, and turn conversations into closed sales , all while delivering the kind of experience that makes customers come back. This is not a passive role. You’ll be working across WhatsApp, phone, and messaging platforms simultaneously, tracking every lead in our CRM, and owning your numbers from the first hello to the final sale. If you thrive in fast-moving environments and genuinely love selling, you’ll feel right at home here.
Key Responsibilities
- Handle inbound inquiries and orders across calls, WhatsApp, and messages, capturing orders accurately and representing MoKo with professionalism and warmth every time.
- Own your pipeline in our CRM tracking leads, following up consistently, and converting prospects into loyal customers.
- Coordinate with teammates and supervisors to ensure smooth order processing and a seamless customer experience end to end.
- Stick to your shift schedule while actively contributing to projects that improve how we communicate and sell.
- Feed insights back into our lead nurturing process what’s working, what’s not, and how we can do it better.
- Spot gaps in our workflows and suggest practical improvements to how we sell and serve customers.
- Help bring new team members up to speed through shadowing and on-the-job coaching when needed.
Qualifications
- Minimum qualification of a Diploma in any relevant field
- Proficient with computers, digital tools, and CRM platforms
- Available for rotational shifts, Monday to Saturday, with occasional Sundays and public holidays
- Based in or able to commute reliably to our Mlolongo, Nairobi office
- A stable home fibre connection for remote work days
- A natural communicator who genuinely enjoys engaging with customers
- At least 1 year of sales experience with a track record of hitting targets
How to Apply
Application deadline is 26th May 2026.
🚨 Before You Apply for This Job… Need Help With Your CV??
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.
Using an A.I-generated CV but not getting interviews? Click here & Get it reviewed by our recruiters.