2 years proven experience in debt collection in a Microfinance institution.
Bachelor’s degree and Excellent communication and negotiation skills.
Hands-on field collection experience, including client visits and on-site account recovery.
Knowledge of relevant laws and regulations. Ability to work under pressure and meet targets.

Responsibilities:

Contact overdue accounts via phone, email, or letters to remind and negotiate repayment.
Maintain detailed records of all communications and actions taken. • Monitor the status of overdue accounts and escalate cases as necessary • Ensure adherence to all relevant laws and company policies related to d collection.
Resolve customer complaints and disputes professionally.
Prepare reports on collection activities and progress. How to APPLY:

How to Apply

Send your CV and cover letter to recruitment@baroncapital.co.ke

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