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Credit Assistant – Recovery Job Sheria Sacco
Credit Control Jobs. Sheria Sacco Jobs
Position Purpose
Contact members with non-performing loan accounts (Substandard, Doubtful and Loss) and inform them of their debt and available repayment options.
Key Responsibilities
- Locate and contact members regarding overdue loan accounts through phone, email and other communication channels.
- Negotiate suitable repayment plans based on members’ financial situations.
- Advise members on available payment options and recovery processes.
- Maintain and update delinquent member records and communication logs.
- Prepare and issue debt recovery notices and correspondence.
- Engage guarantors on defaulted guaranteed liabilities.
- Write to employers, debt collectors and lawyers where recovery action is required.
- Liaise with Loan Recoveries and Monitoring Officers on debt recovery matters.
- Prepare statements for lawyers, auctioneers, credit reference bureaus and debt collectors.
- Perform any other duties assigned from time to time.
Skills & Competencies
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Data entry proficiency.
- Computer literacy.
- Basic mathematics and financial skills.
Qualifications
- Diploma in Business Management, Cooperative Management, Supply Chain Management, Sales & Marketing, Credit Management or a related field.
- CPA Part I will be an added advantage.
- Experience in debt collection or a credit environment will be an added advantage.
- Professional qualifications will be an added advantage.
How to Apply
Interested and qualified candidates should complete the online application form under the Careers section and submit a detailed CV, expected remuneration package and copies of academic certificates.
Email: human.resource@sheriasacco.coop
Subject: Credit Assistant – Recovery
Deadline: 19th June 2026 at 5:00 PM
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