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Senior Relationship Manager, Infrastructure Job NBK
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Banking Jobs. National Bank of Kenya Jobs.
Position Scope:
- The role holder will be responsible for business growth within Infrastructure, Oil, Energy, Transport & Manufacturing within Corporate Banking Division through business acquisition of new business and portfolio growth. He/she will also be required to implement the Infrastructure, Oil, Energy,
- Transport & Manufacturing Banking Business Development initiatives within the Corporate Division, influence business by determining innovative solutions, leverage best practice and assimilate with proven practices to ensure exceptional customer experience and efficiencies.
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Key Responsibilities:
- Implement the Infrastructure, Oil, Energy, Transport & Manufacturing Banking Business
Development initiatives in line with the Bank strategy and business growth plan. - Identify opportunities for growth and new business acquisition through market research, analysis and networking.
- Develop, grow and maintain a strong client and transaction pipeline and convert these to businesses that achieve customer satisfaction, the banks financial budgets and strategic goals.
- Actively market and drive the uptake of the Infrastructure, Oil, Energy, Transport & Manufacturing Banking services and products to new and existing clients. Identify opportunities for cross-selling of relevant products and services.
- Ensure day-to-day client relationship management and engagement with customers to foster a good and lasting business partnership of the customer and the Bank.
- Promote excellent customer experience by driving and advocating customer requirements through the various functions in the bank to deliver high service standards that delight the bank’s customers.
- Ensure full compliance with Infrastructure, Oil, Energy, Transport & Manufacturing Banking standards while adhering of the Bank’s policies and procedures.
- Partner with Regional Management, Branch Management teams and Support Functions to increase market share of the Infrastructure, Oil, Energy, Transport & Manufacturing Banking segment with regard to customer numbers, products, service consumption and revenues while proactively reducing the non-performing loan book.
- Collaborate with Branch Managers and ensure to drive account utilization and sustainable deposits. Public Data
- Drive transactional income from Infrastructure, Oil, Energy, Transport & Manufacturing Banking clients through effective customer service and cross selling the Bank’s products and services.
- Establish profitable banking relationships with Infrastructure, Oil, Energy, Transport & Manufacturing Banking clients by providing high quality banking and other financial services where the Bank operates
- Provide feedback to Management on Infrastructure, Oil, Energy, Transport & Manufacturing Banking market analysis and segmentation with regards to products, credit risk evaluation and customer feedback among others.
- In liaison with other stakeholders, ensure quality portfolio management by effective
identification of risks and their mitigations. - Conduct preliminary credit reviews and make recommendation for new and existing facilities in line with the Bank’s credit policy and Infrastructure, Oil, Energy, Transport & Manufacturing Compliance guidelines.
- Regularly monitor performing/non performing accounts within the assigned portfolio. Support and coordinate post disbursement loan monitoring.
Skills & Experience:
- University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
- Master’s degree in a relevant field from a recognized institution is an added advantage.
- Relevant certification in business development Finance or its equivalent is an added advantage.
- 5-6 years’ banking experience in the Financial/banking sector, four (4) of which should be in Relationship Management in Infrastructure, Oil, Energy, Transport & Manufacturing.
- Entrepreneurial and Commercial thinking
- Excellent research, analytical, and problem-solving skills.
- Integrity & courage to challenge actions within various business units and the status quo.
- Strong persuasion, management and communication skills
- Strong organizational skills
- Excellent stakeholder management skills
- Creative approach, with the ability to anticipate challenges and develop innovative solutions;
- Prior experience of dealing with customers
- High degree of interpersonal skills when dealing with a range of people and situations.
- Good computer skills
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How to Apply
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