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Senior Manager,Education Job KCB Bank
Banking Jobs, KCB Bank Jobs.
Key Responsibilities
- The role leads the development and execution of the Education Institutions MSME sector strategy, ensuring alignment with overall retail and MSME business objectives.
- It identifies market opportunities through continuous monitoring of sector trends and drives initiatives that enhance growth and competitiveness.
- The role oversees the Education Institutions MSME team, ensuring effective resourcing, capability building, and collaboration across Branch and Digital channels.
- It partners with product and innovation teams to design sector-specific financial solutions, including tailored lending and payment tools.
- The role ensures full compliance with regulatory, operational, and risk management requirements within the Education Institutions MSME portfolio.
- It monitors financial performance, customer satisfaction, and retention metrics to sustain growth and strengthen the Education Institutions MSME value proposition
Daily Responsibilities
- Develop and implement the Education Institutions MSME sector strategy.
- Monitor sector trends and identify business development opportunities.
- Ensure appropriate resourcing and development of Education Institutions MSME teams.
- Support cross-functional collaboration with Branches and Digital.
- Coach and build a capable, motivated team with sector knowledge.
- Collaborate on MSME Education Institutions products and solutions development, including sector-specific lending and payments tools.
- Ensure adherence to compliance, operational, and risk management requirements specific to Education Institutions MSME.
- Shape the Education Institutions MSME customer value proposition and retention strategies.
- Improve service delivery and customer satisfaction.
- Set, monitor and report on Education Institutions MSME financial targets.
How to Apply
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