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Sales Support & Admin Lead- Mombasa Job
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Role Objective:
Our client in the hospitality sector is seeking a dynamic Sales Support & Administrative Lead to manage daily office operations while driving sales activities. The role requires a proactive individual with excellent organizational, sales, and client relationship skills.
Read More>>>How to Turn a Boring CV Into a Personal Brand Statement
Core Duties and Responsibilities
- Handle and follow up on inquiries via phone, email, and digital platforms.
- Conduct product demonstrations to ensure clients fully understand offerings.
- Represent the company at events, tradeshows, and presentations to boost brand visibility and generate revenue.
- Welcome visitors and direct them to relevant departments.
- Generate and qualify leads, prepare quotes, proposals, and invoices.
- Bring in new clients and draft service agreements or contracts.
- Promote brand awareness across multiple platforms and provide analytical reports on reach and engagement.
- Coordinate creation and delivery of marketing materials and content.
- Brainstorm and conceptualize client proposals and campaigns.
- Monitor competitor activity and industry trends to inform strategy.
- Promote existing services and introduce new products to clients and the market.
- Develop marketing opportunities, understand consumer needs, and recommend improvements to achieve marketing goals.
- Maintain relationships with key clients through regular engagement and follow-up.
- Ensure post-service communication and resolve client feedback or complaints efficiently.
- Compile sales reports, weekly activity summaries, and operational reports as required.
- Liaise with clients, suppliers, and other stakeholders as necessary.
- Ensure optimal office operations and resource management at all times.
- Perform additional duties as assigned by management.
Key Competencies
- Excellent interpersonal and relationship management skills
- Negotiation skills
- Results-driven and target-oriented
- Strong written and verbal communication skills
- Exceptional organizational and time management skills
- Problem-solving Ability
- High integrity and professionalism
Job Specifications and Qualifications
- Diploma/Bachelor’s degree in Communication, Sales & Marketing, Business Administration or a related field.
- At least 2 years’ work experience.
- Proficiency in Microsoft Office Suite
Read More>>>How to Turn a Boring CV Into a Personal Brand Statement
How to Apply
Interested and qualified candidates should forward their CV to: careers@emergeegressconsulting.com using the position as subject of email.
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