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Sales & Reservations Assistant Job
Sales Jobs. Janta Kenya
Key Responsibilities:
Customer Communication & Sales Support
- Respond to customer inquiries via email, WhatsApp, and video calls
- Assist with quotations, follow-ups, and customer problem resolution
- Maintain professional, timely, and service-oriented communication
- Support the sales team in converting inquiries into bookings
- Learn to handle objections and find solutions when customers hesitate
Read More>>>How to Turn a Boring CV Into a Personal Brand Statement
Partner & Relations Coordination
- Assist in managing relationships with partner accommodations, airlines, and service providers
- Follow up on availability, pricing, confirmations, and operational details
- Make outbound calls and coordinate information to ensure smooth execution
- Learn professional relationship management and follow-through
Administrative & Commercial Support
- Assist in tracking commission rates, partner agreements, and contracts
- Support preparation of reports, invoices, and basic reconciliations
- Maintain structured records for pricing, packages, and partner data
- Support internal coordination between sales, operations, and finance
Digital Marketing & Growth Support
- Assist with digital marketing activities such as Google Ads, Meta Ads, SEO/SEM, or influencer coordination (training provided)
- Support website package updates and campaign tracking
- Learn performance tracking and reporting for marketing initiatives
Overseas Sales Exposure
- Support outreach to international travel agents and partners
- Assist in maintaining communication and relationship follow-ups
- Learn long-cycle relationship building and patience-driven sales
- Candidate Profile (Key Selection Criteria)
Requirements
- Recent graduate (Bachelor’s degree completed within the last 1–2 years)
- 0–1 year work experience (internship or attachment acceptable)
- Strong written and verbal communication skills
- Comfortable using email, WhatsApp, basic office tools, and online platforms
- Willingness to learn, take initiative, and accept feedback Desired
- Academic Backgrounds Business, Commerce, Economics, tourism, Accounting, Finance, or Management Marketing, Communications, or Hospitality (Other degrees considered if the candidate demonstrates strong aptitude)
Key Personal Attributes
- High energy and strong work ethic
- Service-minded and customer-focused
- Solution-oriented and resilient
- Not afraid to make calls or follow up persistently
- Curious, smart, and able to learn quickly
- Organized and detail-oriented
Read More>>>5 Proven Tips to Kick start Your Digital Marketing Career
How to Apply
If qualified send your kindly share your CV vacancies@jantakenya.com by 22nd January 2026.
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