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Sales & Marketing Manager Job Kenya Railways
Sales & Marketing Jobs, Kenya Railways Jobs.
Duties and Responsibilities
- Prepare financial budgets, reports and statements relating to marketing and sales of the Corporation’s products and services.
- Facilitating, monitoring and absorption of budget for the Division.
- Formulate and monitor implementation of sales and marketing strategies across all business units.
- Monitor performance and prepare periodical reports.
- Identify and negotiate for key strategic partnerships to increase the level of business.
- Lead in liaisons with key government agencies to ensure customer satisfaction.
- Establish key linkages between the customer and the operations team to ensure achievement of agreed service level agreements.
- Develop business growth strategy and monitor implementation to achieve financial gain and customer satisfaction.
- Provide market and customer feedback information to the business development teams for purposes of new business development.
- Conduct stake holder engagements with key industry players including shipping lines, clearing and forwarding agents and other logistics interveners.
- Manage cross border relationships with various regional clients for the purpose on enhancing business volumes and customer relationships.
- Formulate and monitor customer retention and acquisition strategies across the various business units to enhance service.
- Constantly assess and analyse changes in the business environment including competitive analysis and advising on remedial action.
- Monitor the key customer account relationships to ensure customer satisfaction.
- Formulate and Implement pricing strategy through fixing of rates, fares and other charges.
- Coordinate implementation of feedback, market research and liaisons with other departments and communicating with customers.
- Implement Quality Management System by ensuring that business process meets the requirements of Quality Management Systems.
- Coaching, mentoring, and developing staff using relevant human resource tools.
- Implement Risk register by ensuring that business process meets the requirements of Risk criteria.
Requirements of the Position
- Master’s degree in business-related field from a recognized institution.
- Bachelor’s degree in Commerce specialization in Marketing or equivalent from a recognized Institution.
- A Minimum of Ten (10) years relevant work experience, Five (5) of which must be in Senior Management position.
- A management course lasting not less than four (4) weeks from a recognized institution will be an added advantage.
- Registered Member to MSK, CIM or relevant professional body;
- Proficiency in computer applications.
Skills and Competences
- Excellent communication skills and the ability to network.
- Team working skills.
- Adaptability and the ability to juggle multiple projects.
- Strong attention to detail.
- Good organization and planning skills.
- Creativity, writing and oral skills.
- Commercial awareness.
How to Apply
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