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Key Responsibilities:
- Lead the monitoring and maintenance of production applications
- Troubleshoot and resolve complex application issues and incidents
- Drive the implementation of best practices in application support
- Collaborate with development and infrastructure teams to optimize performance
- Mentor and train junior application support engineers
- Document and analyze incident trends to prevent future occurrences
- Participate in on-call rotation for after-hours support
Key Requirements:
- Preferrable to have strong knowledge and understanding of Cards and Payments domain
- Preferrable to have technical understanding of back office, middleware and front-end concepts of card-based payment systems
- Preferrable to possess technical knowledge on payment platforms such as Base24 Switch, WAY4 CMS, TIBCO middleware, Falcon Fraud monitoring, Talend Reports, PyTL Reports and etc.
- Preferrable to have experience in Systems integration using standard ISO 8583 / 87, ISO 8583 / 93, NDC / DDC protocols.
- Preferrable to have experience in Payment scheme certifications
- Preferred prior experience in Data migration, Mapping and Data validations.
- Preferred prior experience in Oracle SQL development and queries performance tunning
- Bachelor’s degree in Computer Science, Information Technology, or related field
- Extensive experience in application support and IT operations
- Expertise with monitoring tools, scripting, and automation
- Strong leadership and problem-solving skills
- Excellent communication and mentoring abilities
Must Read>>>Why Strong Candidates Still Don’t Make It Past The Interview Stage
How to Apply
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This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
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Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
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