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PAYG LPG Credit Manager Job Sun King
PAYG LPG Credit Manager Job. Finance Jobs In Kenya
Responsibilities
Portfolio health & ARPU improvement
- Analyze portfolio performance to identify drivers of low ARPU and design interventions to improve customer payment behavior, product utilization, and retention.
- Collaborate with sales and customer success teams to implement customer-level interventions that address payment issues, product usage gaps, or operational challenges.
- Monitor cohort performance and develop predictive insights to inform sales, marketing, and credit strategies.
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Asset Recovery
- Lead design and execution of field recovery operations to reclaim LPG cylinders and equipment from churned or non-paying customers.
- Build efficient recovery playbooks that balance cost, customer experience, and asset protection.
- Work with field teams to track recovery KPIs and implement continuous improvement.
Reporting & Compliance
- Monitor and report on key credit risk indicators, recovery rates, and portfolio performance metrics.
- Ensure compliance with company credit policies and relevant regulatory standards.
- Prepare actionable field reports that inform operational adjustments and leadership decision making.
Qualifications & Experience
- Bachelor’s degree in Business, Credit Management, Operations, or a related field.
- 5+ years experience in credit risk, field operations, or asset recovery — experience in PAYG, microfinance, or asset leasing models strongly preferred.
- Proven track record driving field-based credit performance improvement.
- Experience working in emerging markets, preferably in rural or peri-urban settings.
Personal Attributes
- Excellent problem-solving and execution skills.
- Strong leadership and people management skills.
- Willingness and ability to spend significant time (50-70%) in the field.
- High level of integrity, discretion, and professionalism.
- Data-driven decision making.
Read More>>>How CV Revamp & Applying For The Right Roles Landed Me A Job!
How to Apply
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