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MSME Lending Manager, VisionFund Job World Vision
MSME Lending Manager, VisionFund Job
Key Responsibilities
Credit Risk & Operational Compliance
- Enforce MSME/individual lending policies, credit controls, and audit recommendations.
- Monitor and mitigate credit and operational risks.
- Ensure timely disbursements, fraud reporting, and regulatory compliance.
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Leadership & People Development
- Build and mentor high-performing MSME lending teams.
- Foster accountability, staff retention, and a culture of continuous growth.
Business Performance & Financial Growth
- Drive MSME lending operations to meet disbursement, collection, and profitability targets.
- Achieve 20% annual client growth and expand outreach to underserved groups, especially women.
Digital Tools Utilization
- Promote adoption of core banking and digital loan tools.
- Train staff and clients on digital platforms and monitor usage impact.
Strategic Planning & Partnerships
- Convert institutional goals into MSME operational strategies.
- Design and roll out customized MSME loan products.
Customer Experience & Responsible Lending
- Ensure service delivery aligns with VisionFund Kenya’s priorities.
- Resolve client complaints, uphold responsible lending, and ensure safeguarding.
- Submit timely and accurate performance reports and maintain effective internal communication.
Staff Safety & Wellbeing
- Oversee safety protocols for field operations and respond to security incidents.
- Respond promptly to incidents affecting staff.
- Safeguarding Champion
Educational Requirements:
- Degree in Finance, Business Administration, Economics, or related field.
- Minimum 5 years’ experience in microfinance or retail banking operations.
- Experience in driving MSME lending will be an added advantage
Key Competencies:
- In-depth knowledge of MFI industry practices, and current trends in microfinance.
- Strong leadership capabilities with a proven track record of driving performance and motivating teams.
- Excellent communication, negotiation, and interpersonal skills; adept at business development and stakeholder management.
- High ethical standards and commitment to personal and organizational integrity.
- He/she should have proficiency in Microsoft Office Suite (especially Excel), and familiarity with accounting software (e.g. QuickBooks, SAP).
- Strong analytical and problem-solving skills or abilities.
- Capability and willingness to take responsibility and highly developed sense of rectitude
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