Manager – IT Networks Job Safaricom

Job Title: Manager – IT Networks
Date Posted: 06/07/2026
Job Type: Full Time
Job Level: Management
Employer: Safaricom
Industry: IT
Salary: Open
Location: Nairobi
Country: Kenya
Deadline: 20/07/2026

Looking for an IT job in Kenya? Safaricom is hiring a Manager – IT Networks skilled in network architecture, infrastructure deployment, network security, troubleshooting, and IT service management.

Reporting to the Senior Manager – Converged Network Support, the role holder is responsible for ensuring Safaricom network (LAN, WI-FI, WAN, Internet, Security Perimeters), IP Telephony and Video are working as required to support the business.

Responsibilities

  • Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
  • All employees have a responsibility to adhere to safety, health, and wellbeing  policies, guidelines and procedures in all actions and decisions.
  • Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems including LANs, WANs, Wireless and Internet.
  • Manage the Local Area Network within the offices, · Manage the Wide Area Network to the branch offices including the Retail Shops and Care Centers · Manage the Wireless Network within the offices
  • Manage the Internet Perimeter and associated systems
  • Manage and operate Cisco Unified Communications environment
  • Manage and operate Video Conferencing environment and monitor trends and manage Capacity.
  • Manage the network infrastructure within the Colocation and Data Center facilities
  • Plan and evaluate existing network systems and perform design and installation, configuration, load balancing and ongoing maintenance of network devices.
  • Enforce IS security policies on the Extranet and Internet perimeters
  • Manage Secure Remote access for staff members, business partners, Contractors and system integrators · Follow through to ensure design parameters are adhered to at implementation.
  • Provide direction and recommendations to enterprise business units on project related solutions and services. · Ensure best buy in liaison with supply chain.
  • Ensure projects delivered to budget and time.
  • Follow through to ensure design parameters are adhered to at implementation. · Ensure CAPEX and NOPEX savings by use of NGN equipment/latest approved technologies.
  • Develop the team through learning initiatives, mentoring & coaching
  • Team Engagement though constant feedback & communication, performance discussions
  • Drive attainment of efficiencies through automation of processes/activities.

Qualifications

  • BSc. Computing, engineering or similar related degree.
  • Project management Certification
  • ITIL Foundations, CCNP, CCIE
  • 6 years experience in a networked and dynamic environment, with 2 years at a management level
  • Must possess hands-on experience with a wide range of Cisco LAN and WAN platforms and the Cisco IOS
  • Ability to handle multiple projects and tasks, make decisions and solve problems while under pressure
  • Excellent communication analytical thinking skills
  • Appreciation of basic accounting knowledge preferred. 

How to Apply

Click here to apply

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