Communication Jobs,Safaricom Jobs. Responsible for coordinating integrated marketing campaigns, analysing campaign performance, and supporting data-driven marketing decisions. Requires a degree in Marketing, Communications, Information Technology, or a related field, with experience in digital marketing, marketing technology, campaign management, and data analysis. This is a full-time, on-site position based in Nairobi…
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IT Jobs, Safaricom Kenya Jobs. Manager – International Voice leads international voice and carrier relations, requiring a relevant Bachelor’s (Master’s preferred), 12+ years telecom experience (5+ in international voice/carrier relations), and domain certifications. Full-time role in Nairobi. Job Summary Responsibilities Health & Safety Revenue Growth, Commercialization & Network Economics Strategic…
IT Jobs. Safaricom Jobs. Senior Solutions Architect (Digital Platforms) – M-Pesa Africa. Designing end-to-end digital platform architectures, driving technical strategy, and optimizing high-scale M-Pesa ecosystem systems, requiring a Computer Science/IT Degree, cloud/microservices architecture expertise, and 8+ years software architectural experience. Job Overview M-PESA Africa is looking for a Senior Solutions…
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IT Jobs, Safaricom Jobs. Senior Data Architect designs enterprise data landscapes and pipelines for M-Pesa Africa, requires a CS/IT Degree and extensive architecture experience. Hybrid role in Nairobi. Job Summary M-PESA Africa is looking for a Senior Data Architect to design, govern, and evolve our enterprise data landscape across our…
Administration Jobs, Safaricom Jobs. GM, Mountain Region leads regional commercial strategy and sales operations, requires a Business or Marketing degree (MBA preferred) and 8–12 years commercial experience with multi-territory leadership. Full-time role in Kenya. Role Purpose: The Regional Business Lead – S&D is accountable for driving the overall commercial performance…
Legal Jobs, Safaricom Jobs. Executive Head of Privacy leads data protection and digital risk, requires a relevant Bachelor’s degree, 12–15+ years privacy experience (5+ in senior leadership), and telecom/fintech background. Full-time role in Nairobi. Job Summary Reporting to the Group Chief Risk Officer, the Executive Head of Privacy is accountable…
IT Jobs, Safaricom Jobs. Solutions and Business Architecture Area Chapter Lead aligns IT architecture with business strategy, requires an IT/CS Degree and 8+ years architecture experience. Full-time role in Nairobi. Job Summary Reporting to the HOD – Data AI Systems & Architecture, the Solution & Business Architecture Area Chapter Lead…
IT Jobs, Safaricom Jobs. Senior Officer, Cyber Secure by Design embeds cybersecurity protocols and threat mitigation into system designs, requires a Computer Science/Cybersecurity Degree and 3+ years security architecture experience. Full-time role in Nairobi. Job Description Responsibilities Security Assurance for Projects Red Teaming & Offensive Security Knowledge share Research &…
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IT & Technology Jobs, Safaricom Jobs. Specialist – Monitoring Evaluation Reporting & Learning drives MERL frameworks, data analysis, and program impact evaluation, requires a Statistics/Social Sciences Degree and 4+ years MERL experience. Full-time role in Nairobi. Reporting to the Lead, Monitoring and Evaluation, the role purpose is as highlighted below;…
IT Jobs, Safaricom Jobs. Senior Data Architect designs enterprise data landscapes and pipelines for M-Pesa Africa, requires a CS/IT Degree and extensive architecture experience. Hybrid role in Nairobi. Job Summary M-PESA Africa is looking for a Senior Data Architect to design, govern, and evolve our enterprise data landscape across our…
IT Jobs, Safaricom Jobs. Head of Product, Merchant Solutions (SMME) leads merchant product strategy, builds scalable SMME payment tools, and drives product adoption, requires a Business or STEM Degree and 10+ years product management experience. Responsibilities Qualifications Essential Desirable How to Apply Click here to apply
IT Jobs, Safaricom Jobs. HoD Digital Business Support Systems leads BSS strategy, oversees IT systems, and drives platform transformation, requires a Computer Science/IT Degree and 10+ years IT leadership experience. Job Summary Reporting to the Chapter Lead – Digital IT, the HoD Digital Business Support Systems will provide strategic planning,…
Legal Jobs, Safaricom Jobs. Lead Fintech Oversight & Governance manages mobile financial services compliance, establishes risk frameworks, and ensures regulatory adherence, requires a Business/Finance/Law Degree and 10+ years fintech governance experience. Job Description Reporting to the Group Chief Corporate & External Affairs Officer, the Lead Fintech Oversight & Governance is…
ITJobs, Safaricom Jobs. Intelligence & Automation Lead drives AI and automation strategy, transforms digital customer journeys, and oversees platform governance, requires expertise in Conversational AI, Customer Analytics, and predictive modeling with proven transformation leadership. Reporting to the Digital Care and Experience Lead, the role purpose is as highlighted below; The…
Legal Jobs, Safaricom Jobs. Virtual Assets Compliance Lead ensures regulatory compliance for virtual assets, designs AML/CFT controls, and liaises with regulators, requires a Law, Finance, or IT Degree, CAMS certification, and 6+ years compliance experience. Reporting to the Head of Financial Crime Compliance, the role holder will lead Safaricom’s financial…
IT Jobs, Safaricom Jobs. Fintech Frontiers Lead identifies emerging fintech technologies, leads product incubation, and drives strategic ecosystem partnerships, requires a Business or Computer Science Degree and 8+ years experience. Responsibilities Key accountabilities and decision ownership: Innovation Strategy Development Experimentation and Pilot Execution Ecosystem and Partnership Development Product and Platform…
IT Jobs, Safaricom Jobs. Service Designer maps end-to-end user journeys, creates service blueprints, and optimizes customer experience touchpoints, requires a Bachelor’s Degree in Design, HCI, or Business Administration and 3+ years service design experience. What we’re looking for; Reporting to the Service Design Chapter Financial Services Lead, the role purpose…
IT Jobs. Safaricom Jobs. Executive Head of Product – Digital (M-Pesa Africa). Leading M-Pesa digital product strategy, driving market expansion, and directing product teams across Africa, requiring a Business/IT Degree and 8+ years fintech leadership experience. Job Summary The EHOD – Digital will be responsible for championing the digital transformation…
IT Jobs. Safaricom Jobs. Programme Analyst – Digital Health Systems & Deployment. Coordinating digital health platform deployments across county health teams and tech partners, requiring a Health Informatics/IT/Public Health Degree and 3+ years experience. Job Description Responsibilities Uzazi Salama Application Development Oversight County Deployment and Rollout Support Technical Coordination and…
IT Jobs. Safaricom Jobs. Digital VAS & Next Gen Innovation Lead. Driving VAS strategy, emerging tech innovations, and commercial digital product roadmaps, requiring a Tech/Business Degree, digital product skills, and 5+ years telecom/tech experience. Job Overview Reporting to the Tribe Lead – Digital Lifestyle Services, the role purpose is as…
IT Jobs. Safaricom Jobs. Senior Solutions Architect (Digital Platforms) – M-Pesa Africa. Designing end-to-end digital platform architectures, driving technical strategy, and optimizing high-scale M-Pesa ecosystem systems, requiring a Computer Science/IT Degree, cloud/microservices architecture expertise, and 8+ years software architectural experience. Job Overview M-PESA Africa is looking for a Senior Solutions…
Reporting to the Lead Transaction Monitoring & Systems , The role supports the development, optimization, and continuous enhancement of Safaricom’s financial crime systems, including Anti-Money Laundering (AML), Transaction Monitoring, Sanctions Screening, Customer Risk Rating, Fraud Detection, and Case Management platforms. The role is responsible for ensuring these systems operate effectively,…
Reporting to the Senior Manager Sanctions & Compliance, The Sanctions & Compliance Analyst is responsible for supporting the organization’s Financial Crime Compliance framework by ensuring adherence to local and international sanctions regimes, Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and Proliferation Financing (PF) regulations. The role is critical in safeguarding the…
Responsibilities Key Accountabilities: Impact on the business Customers, suppliers and third parties Leadership and teamwork Innovation, governance, risk and compliance Qualifications Must-Have Experience / Qualifications: Preferred Experience: Core Competencies: How to Apply Click here to apply
The Fixed Business Organization drives broadband growth, protects revenue, and owns the fixed-product roadmap end-to-end. It is tasked with shaping, pricing, and optimizing FTTx, Fixed Wireless Access (4G and 5G), MPLS, Dedicated Internet Access (DIA) and Enterprise Solutions while partnering with network, finance, and sales to convert capacity into revenue,…
Reporting to the Home Value & Growth Segment Lead, the Home Strategic Amplification & Regional Growth Manager will support in turning approved Home priorities into regionally relevant, partner-enabled and community-led execution that grows penetration, trust, adoption and portfolio value. The role unlocks Regions as a Home value and growth pool…
Reporting to Head of Mobile Internet Tribe, the role purpose shall include: The role combines product management, commercial management, customer experience, and ecosystem partnership responsibilities. Responsibilities Health & Safety Devices Strategy & Portfolio Management Innovation Management Product Development & Proposition Design Commercial Performance Market Intelligence & Insights Strategic Partnerships &…
Reporting to the Senior Manager Financial Planning & Analysis the role holder will play a critical role in supporting business performance through budgeting, forecasting, long-range planning (LRP), management reporting, financial modelling, performance analysis, and business partnering.The role is responsible for translating financial and operational data into actionable insights that support…
As a Senior Specialist – Cyber Security Assurance, you will play a pivotal role in safeguarding our organization’s digital assets and ensuring robust cybersecurity measures are integrated into all projects from inception to implementation. You will lead efforts to manage Security and Privacy by Design Assurance processes, conduct thorough security…
Reporting to the Manager – Enterprise IoT & Managed Security Deployment, the Engineer – Managed Security Solutions serves as a pivotal technical subject matter expert and strategic business champion for Safaricom’s Managed Security Solutions portfolio. This role drives the technical, operational, commercial, and regulatory success of enterprise and government cybersecurity…
Reporting to the Segment Lead, the Segment Marketing Manager – Premium is responsible for converting approved segment pools, commercial priorities and premium customer needs into propositions, journeys and activation plans that deepen high-value customer engagement and grow portfolio value across Safaricom. The role owns the path from premium need identification…
Reporting to the Value & Growth Segment Lead, the Segment Marketing Manager – Mass Market will be responsible for converting approved Segment value pools, customer needs and segment priorities into practical value-entry propositions that help affordability-pressured customers stay connected, manage daily pressure and progress into more stable Safaricom usage. The…
Reporting to the Head of Department, Strategic Foresights and Market Intelligence, the role purpose is as highlighted below; The Research Manager anticipates future market, customer, technological, competitive and societal shifts and translates them into strategic business opportunities, growth pathways, risk mitigation actions, and innovation priorities. The role combines strategic foresight,…
Responsibilities Health and Safety Other Responsibilities Stakeholders Engagement ISO 26000 Audits and Risk Management Key performance indicators Customer Obsession Purpose Innovation Collaboration Qualifications Professional certifications: How to Apply Click Here to Apply
Job Description Responsibilities Key Accountabilities: Technical Product Leadership Payments Domain Leadership Partner Integration Management Technical & Architecture Leadership Product Advisory & Commercial Enablement Multi-Market Enablement & Ecosystem Growth Qualifications Core Competencies, Knowledge and Experience: Technical/Professional Qualifications: Essential Desirable How to Apply Click here to apply
Reporting to the Internal Audit Senior Managers based on Flow to Work, the Manager, Fintech and Cyber Audit is responsible for providing independent, risk-based assurance over the effectiveness of the Group’s technology governance, digital ecosystem, enterprise applications, infrastructure, cloud environments, data management, technology-enabled business processes and IT general controls. The…
Reporting to the Manager – Enterprise Customer Support, role holder will ensure service availability to all clients by offering 2nd level support to escalated trouble tickets, respond to and act on escalated trouble reports and ensure troubleshooting and solving ticketed incidents are done within SLA Responsibilities Qualifications How to Apply…
Job Description Reporting to the Head of People & Culture (Corporate Centers or Commercial), the Senior People Partner will serve as the strategic people advisor and workforce transformation leader for a designated business portfolio, partnering with ExCo members, Directors and senior leaders to drive business performance, organizational effectiveness and workforce…
The role holder will: Responsibilities Strategy & Vision Leadership Product Innovation & Digital Enablement Digital Products & Platforms Leadership Risk, Compliance & Governance Customer-Centricity & Data Ecosystem Partnerships People Leadership & Capability Development Agile Leadership & Delivery Governance Key performance indicators: Financial & Commercial Customer & Product Delivery & Operations…
What we’re looking for; Reporting to the Chief Enterprise Business Officer , the role purpose is as highlighted below; Thus, the Lead is strategically accountable for: Responsibilities Key accountabilities and decision ownership: Solution Portfolio Leadership & Integrated Selling Strategic Accounts & Executive Engagement Large Deal Governance & Complex Bid Leadership…