Key Account Manager – Naivas Job Unilever

Customer Service Jobs. Unilever Jobs

Duties and Responsibilities

• Develop and execute a customer strategy and business plan with a strong collaboration of his/her team.
• Responsible for the achievement of turnover and the P&L of his/her customers for the category as well as for the implementation and the optimization of the category strategies within the customer.
• Work in close collaboration with the Marketing team for the category input, and with customer strategy and planning for the customer/channel plan.
• Develop optimal integrated promo plan (incl. selling the plan to the customer) and manage promo investments.
• Close the deal with the customer by negotiating the trade terms, trade funding, and counterparts according to the strategy on all categories.
• Prepare detailed analyses on projects, NPDs or on any sales data to bring data-driven decision making alive.
• Monitor customer performance by tracking customer business performance (both primary sell-in and till sales sell-out) and market share for all categories and support in collecting market insights.
• Strong liaison with internal business support from Marketing, Customer Strategy and Planning and related functions in order to ensure smooth and efficient operations to support the business and customer growth plan.
• Cross-Functional Collaboration
• Collaborate closely with the customer strategy and planning, marketing, and other business teams to ensure alignment and effective communication to meet the customer growth needs and how we through business intelligence sharing and data-driven decision making.
• Participate in meetings and contribute to discussions related to modern trade customers & data.

Experiences & Qualifications

Essential:

• At least 5 years’ customer-facing experience
• Strong track record of performance

Desirable:

• 6-8 years in a customer-facing role, managing tier 1 supermarkets.

How to Apply

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