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Information Technology Admin Job SnapStar Talent
Information Technology Administrator Job
Job Purpose.
Maintain and update computer systems and I.T. infrastructure for the business and ensure smooth running of IT helpdesk operations and services
Key Tasks and Responsibilities.
- Ensure the smooth functioning of all IT infrastructure such as cloud on-premises servers and network connections, besides hardware and software.
- Ensuring security of the physical and virtual components of Information Technology such as security of the server rooms and installing virus protections and firewalls.
- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
- Planning and undertaking scheduled maintenance upgrades.
- Investigating, diagnosing, and solving computer software and hardware faults,repairing equipment and replacing parts whenever necessary.
- Maintaining records of software licensees.
- Ensure smooth running of IT helpdesk operations and services.
- Configuring systems and providing everyday technical support for the individuals using the computer systems and I.T. network
- Managing stocks of I.T equipment, consumables, and other supplies.
- Analyze the requirements and organize IT resources as may be required from time to time.
- Organizing data, storing it securely and creating backups.
- Install and integrate new server hardware and applications.
- Keep an eye out for needed updates.
- Support and administer third-party applications.
- Ensure network security and connectivity.
- Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.
- Set up user accounts, permissions and passwords using active directory server.
- Resolve problems reported by end user.
- Define network policies and procedures.
- Specify system requirements and design solutions.
- Research and make recommendations on server system administration.
- Liaising with vendors for any requirement.
Education,Experience, Knowledge, Skills and Abilities.
- Diploma/Bachelor’s degree in IT or related field
- 5-7 years of experience in IT role
- Experience in Azure, Sophos and SD-WAN
- Proficiency in Microsoft Office packages
- Knowledge in and application of IT software
- Proven experience in a network administrator role
- Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and
- problem resolution is desired
How to Apply
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