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Implementation Support Officer Job
IT Jobs. Janta Kenya Jobs
Key Responsibilities:
- Assist in the setup, configuration, and activation of tracking devices and related software.
- Conduct client onboarding sessions and product demonstrations.
- Train clients on how to use the tracking platform and related tools.
- Coordinate with the technical team to ensure successful deployment of systems.
- Test and verify functionality of systems before handover to clients.
- Maintain accurate documentation of implementation processes and timelines.
- Provide post-implementation support to ensure smooth adoption.
Qualifications & Experience:
- Diploma or Bachelor’s degree in IT, Computer Science, Engineering, or related field.
- Minimum 2 years’ experience in software/system implementation or IT support.
- Excellent technical troubleshooting and client-facing communication skills.
- Ability to interpret system logs and basic configuration settings.
- Strong organizational and time management abilities.
How to Apply
Interested and qualified candidates are invited to submit their applications including:
A cover letter specifying the position applied for,
A detailed CV.
Expected salary, and
Notice period or availability date.
Send applications via email to: Vacancies@jantakenya.com with the subject line clearly stating the Position Title. Application Deadline: 23rd Oct 2025
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