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Housekeeping Supervisor Job Gem Suites
Housekeeping Supervisor Job
About Us:
Gem Suites is a collection of premium serviced apartments offering top-tier hospitality and a home-away-from-home experience. We are committed to excellence, comfort, and personalized service. We are currently seeking a detail-oriented and hands-on Housekeeping Supervisor to oversee and maintain our high standards of cleanliness and guest satisfaction.
Key Responsibilities:
- Supervise and coordinate the daily activities of housekeeping staff.
- Inspect rooms and public areas to ensure cleanliness, comfort, and compliance with company standards.
- Train, coach, and motivate the housekeeping team.
- Monitor inventory levels of cleaning supplies and linen, and report shortages.
- Handle guest requests and complaints related to housekeeping promptly and professionally.
- Assist in preparing staff duty rosters and ensuring optimal staffing.
- Maintain accurate records of inspections, staff attendance, and equipment maintenance.
- Enforce health and safety standards in line with hotel and legal requirements.
Qualifications & Experience:
- Diploma or Certificate in Housekeeping, Hospitality Management, or related field.
- Minimum of 3 years of experience in housekeeping, with at least 1 year in a supervisory role—preferably in a hotel or serviced apartments.
- Strong leadership and interpersonal skills.
- Keen attention to detail and high standards of cleanliness.
- Ability to work under pressure and handle multiple tasks.
- Good communication and organizational skills.
- Proficiency in English and Kiswahili.
Why Join Us?
At Gem Suites, we value teamwork, professionalism, and growth. This is a great opportunity to be part of a dedicated and supportive team that takes pride in creating exceptional guest experiences.
How to Apply:
Interested candidates should send their CV and a cover letter to recruitment@gemsuites.com with the subject line “Housekeeping Supervisor” by 21st July 2025
Only candidates available to start immediately will be considered.
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