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Hospital Operations Manager Job
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Job Title: Hospital Operations Manager
Nature of Job: Full Time
Industry: Healthcare
Salary: Open (Commensurate With Experience)
Job Location: Embu
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Duties & Responsibilities
Operational Leadership & Strategy
- Direct daily hospital operations, including staffing, scheduling, logistics, inventory management, facility readiness, and patient flow.
- Lead the development of the operational strategy, work plans, and Key Performance Indicators (KPIs) that are aligned with the overall hospital objectives.
Policy Implementation & Compliance
- Develop and roll out policies, Standard Operating Procedures (SOPs), and quality assurance programs.
- Ensure adherence to Ministry of Health (MOH), accreditation, and all regulatory standards.
- Oversee licensing requirements, audits, inspections, and internal compliance checks.
Human Resources & Performance Management
- Supervise core Human Resources (HR) functions such as recruitment, onboarding, attendance tracking, performance appraisals, grievance resolution, and staff development.
- Set and monitor operational KPIs, generate comprehensive performance reports, and implement continuous improvement plans.
Business Development & Reporting
- Support growth initiatives through service expansion, building stakeholder partnerships, and managing client engagement.
- Prepare daily, weekly, monthly, quarterly, and annual Management Information System (MIS) and performance reports for senior management.
Financial Control & Resource Management
- Manage departmental budgets, implement cost control programs, oversee supply procurement, and allocate resources efficiently.
- Drive efficiencies to minimize wastage and optimize overall operational costs.
Requirements
- Degree in Healthcare or Health Management combined with a diploma in any medical-related discipline
- A minimum of two years’ experience in a busy hospital environment, including significant operations or administration responsibilities
- Proven background in policy development, strategic planning, setting KPIs, performance management, and reporting
- Experience in human resources, business development, and the enforcement of compliance and quality standards
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How to Apply
If you meet the above qualifications, skills and experience, share your CV on jobs@britesmanagement.com
- Interviews will be carried out on a rolling basis until the position is filled.
- Only the shortlisted candidates will be contacted.
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